The iconic Caribe Hilton is looking for an Event Manager to join their team! Admire ocean and tropical garden views from Caribe Hilton, one of the most famous hotels in Puerto Rico. Set on a secluded peninsula with 17 acres of lush foliage, this San Juan resort is situated between historic Old San Juan and the culturally rich Condado area of San Juan. With no passport required for US citizens, Caribe Hilton is an easy Caribbean getaway.

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What are the benefits of working for Hilton?*

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Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

\n\nGo Hilton travel program: 100 nights of discounted travel\nAccess to your pay when you need it through DailyPay\nHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!\nMaternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents \nDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\nFlexible shifts and days off\nComprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare\nMental health resources including free counseling through our Employee Assistance Program\nBest-in-Class Paid Time Off (PTO)\n401K plan and company match to help save for your retirement\n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment

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What will I be doing?

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Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nMaximize all Meeting & Events Sales revenue opportunities through up selling of function items\nEnsure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure repeat business\nImplements selling strategy to yield meetings and events space\nBuild strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively\nAccurate administration and control of all Meetings and Events related reservations and blocks\nTo ensure that all Function Sheets are handed over the Food and Beverage Operations Team every week for the following 7- 10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policy\nTo meet & greet nominated conference contact or organizer to check on their satisfaction and the set-up of the meeting rooms on the day of the event\nTo support the Food & Beverage operations and room reservations team with information as required\nTo ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively\nAttend Sales events, as required \n\n

Additional Sales Involvement:

\n\nSupport business plans, to ensure proactive efforts to fill capacity and meet set targets\nContribute to the selling strategy of the hotel, to generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts\nTo raise invoices for Events in line with quotations with relevant back up documentation to expedite payment\nUnderstand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market\n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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