**Introduction** Technology Sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell' we're looking for graduates who want to combine their deep technical education with the people skills needed to co-create with customers, partners, and colleagues - face-to-face, on solutions to our clients' most complex business challenges. In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise. We need to be great with people, too. To empathize. To understand. To collaborate on technical solutions that will improve lives all over the world. Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will continually advance your career. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products, services, and people. We get it. Navigating your career can be challenging. So many roles; all with subtle differences; which ones do you apply for? To help make your life easier, this job post provides everything you need to know if this type of role is right for you, generally speaking. Think you have some of what we're after but not all? Wonder if your application would be welcomed? Please know that it very much is. We would love to get to know you a bit better, so apply and we'll be in touch with more details about specific roles that are most suited to you and your preferences. **Your role and responsibilities** Support the Sales Development Reps in the routine with leads coming from Marketing - monitoring; Participate in meetings with clients - opening, noting pending issues and in the future holding understanding and discovery sessions; Support for outbound activities with the team - checking system data, email notification, LinkedIn research, etc. Support for SDR opportunity management activities with owners. **Required technical and professional expertise** * Digital Research - understanding buyer personas, influencing factors affecting industries/clients and analyzing social media interactions * Listening Skills - understand needs of the area and your SDR routine * Communications (Oral & Written) - ability to write an effective in-mail/email with internal teams, prospects/clients * Technology knowledge - some knowledge about AI and technologies that permeate the business world IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.