Job Title: ESS Account SpecialistJob Description Join a dynamic and rapidly growing team as an Account Specialist within the Enterprise Special Services, where you will play a pivotal role in enhancing the shipper experience for vendors and sellers utilizing Amazon Inbound Transportation. This position focuses on innovation in transportation and logistics, driving improvements through shipper coaching and performance management. You will work closely with shippers to create solutions and take action to enhance shipper performance metrics. Responsibilities + Monitor, verify, and present data daily. + Overcome transportation disruptions and other barriers in real time. + Identify transportation defect root causes. + Maintain daily logs on assigned shippers. + Lead weekly calls with assigned shippers. + Conduct Daily Business Review Stand-up calls. Essential Skills + Account management and customer service expertise. + Proficiency in Excel. + Problem-solving skills in logistics, transportation, intermodal, and supply chain. Additional Skills & Qualifications + Good relationship-building skills. + Strong organizational skills. + Effective communication skills. + Ability to manage disruptions as they occur. + Technical skills in supply chain. + Experience in logistics, supply chain, or relevant fields. + Understanding of basic data analytical skills. + Experience in writing documents on process improvement proposals. + Entry-level knowledge of MS Excel. Work Environment This position operates in a hybrid environment, with in-office presence required three days a week, transitioning to five days in-office by Summer of 2025. Initial training will be provided in person over a two-week period. Pay and Benefits The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Tempe,AZ. Application Deadline This position is anticipated to close on Aug 20, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.