ESIS Claims Representative, DBA 

Are you ready to make a meaningful impact in the world of workers' compensation? Join ESIS, a leader in risk management and insurance services, where your skills and talents can help us create safer workplaces and support employees during their times of need. At ESIS, we’re dedicated to providing exceptional service and innovative solutions, and we’re looking for passionate individuals to be part of our dynamic team. If you’re eager to advance your career in a collaborative environment that values integrity and growth, explore our exciting workers' compensation roles today and discover how you can contribute to a brighter future for employees everywhere!

Under direct supervision initially, performs customer service and/or claims functions while training to become a claims representative. Gains exposure to all facets of a professional claims representative position through classroom and hands on learning. Will be assigned a caseload as training progresses.

Duties may include, but are not limited to:

Handle new losses, verifies accuracy of information 

Deals with, insureds, clients, and other customers 

Complete claim investigation via phone and email to injured workers, medical providers and employers.

Handles jurisdictional notices, payment of benefits, scheduling medical appointments, completion and filing of necessary forms

Review medical reports and information to determine compensability of claims.

Work with Special Investigation Unit when necessary

Direct attorney representation to strategize case resolution 

Handles other administrative duties for the team as assigned

Minimum Requirements:

College graduate

Workers Compensation experience preferred

Strong customer orientation to respond to and support customer needs. 

Strong written and oral communication skills to effectively deal with outside investigative sources and with insureds by telephone. 

Strong analytical and organizational ability

Strong PC experience to be comfortable in an automated environment. 

Typing skills of 35-45 wpm to perform effectively with computer screens.

Works well within a team environment to give and solicit feedback, identify opportunities for growth of self and other team members.

Believes in own judgment and acts to support or defend own choices. 

Committed to high standards of behavior and performance. 

Adapts own approach or behavior to particular situation. 

Builds and maintains positive image for Chubb and ESIS.