IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!
 

Job Description

We are currently looking for a ERP Business Analyst who will focus on supporting Microsoft Dynamics 365 - Retail ERP projects as global ERP system working directly with key business leads to support business users, collect business requirements, prepare functional specifications, prototype defined functionality and contribute to the future solution design. This role is based fully on-site in Mississauga, ON and reports to the Senior Manager, ERP.

WHAT’S IN IT FOR YOU?

Competitive compensation/pay package (Salary Range: TBD)Dental/Vision/Medical benefitsLife InsuranceHealth Spending AccountEmployee Support and Mental WellnessCompetitive matched retirement savings program – RRSPBe part of a long standing and stable industry leader

WHEN YOU JOIN US YOU WILL BE;

Project Delivery and Product Development (70%)

Document user requirements and current business processesAssist with data mapping and data cleansing activitiesInvolved in business requirement gathering and validating requirementsCoordinate with Management and ERP vendor’s team to define future business processesParticipate in the testing and acceptance of new ERP and related componentsContribute to solution designCoordinate development with the development teamsWrite test scripts and participate in test script executionParticipate in ERP rollouts as a member a functional stream retail

Application Maintenance and Support (20%)

Provide end user support for ERP users as part of the global Microsoft Dynamics ERP teamPerform day-to-day troubleshooting and support of in-house built solutions and procured systemsProactively monitor the system to identify and resolve issues before they are reportedIdentify continuous improvement opportunitiesTake ownership for all assigned Service Desk incidents and requestsParticipating in support taskforces as nominated by the ERP Senior ManagerCoordinate with other members of the support team both IKO group companies and 3rd PartyProvide regular status updates

End User Training (10%)

Provide End User Training in the designated functional stream finance functionalityCoordinate with the ERP vendor’s team to develop/update materials for training users; e.g. process documentation, procedures and work instructionsProvide instructor led training either virtually or classroom based

OUR IDEAL CANDIDATE;

Minimum 10 years of experience as a Business AnalystMust have minimum of 6 years of recent experience working on Microsoft Dynamics 365 experience with a focus on Retail modules functionalities, In North American Entities and end to end project management experienceStrong retail business acumen and functionality.Strong working knowledge of project deliverable methodologies such as Agile and on Cloud based applicationsStrong requirements gathering skills, ability to capture business processes using both existing process documentation and process walkthroughs with the staff performing the processAbility to translate business requirements to technical solutions while identifying gapsExperienced with global environments and deployments across multiple geographical regions, such as North America and Europe is an asset.University degree is requiredBA Certification (PMI-PBA or equivalent)

ADDITIONAL SKILLS:

Excellent communication skills, including user base presentations (i.e. training, work instructions, reporting)Business process flows and modelingStrong analytical and critical thinking skillsHave an open/partnering mentality and comfortable challenging ideas with the goal to deliver the best solutionCurious and actively inquisitive about the outside world and learning about new ideas for improvement

WORK AUTHORIZATIONS AND TRAVEL;

Travel across North American & EU locations estimated at max. of 25%

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Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.
 

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.