Epic Application Specialist Next Job Apply for Job Job ID 22401 Location Toronto, Ontario Annualized Hiring Range $83,574 - $114,915 *Compensation commensurate with experience Dept/Program Name HIS System Development Target Openings 2 Work Type In Person Hours of Work 35.00 FTE 1.00 Contract Length Full-time, 1 year Contract Level of Police Check Criminal & Judicial Record Date Posted 2025-07-24 Deadline to Apply 2025-08-04 Add to My Favorite Jobs Email this Job **About SickKids** Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice. When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_ . Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare. **Position Description** The **Epic Application Specialist** will use their clinical, computer science and/or technical skills to support the hospital's main Health Information System (HIS), Epic. The Specialist will work closely with clinical and other stakeholders to gather and analyze information and specifications regarding clinical practices/workflows and business processes; configure the system based on decisions; test the system at various stages throughout the implementation; develop and document policies and procedures that will support use of the system; and act as a liaison between end users, Epic and third-party vendors to ensure clear communication and alignment. **Here's What You'll Get To Do** + Attend site visits, validation sessions, and other integrated sessions to analyze operational needs for configuring Epic systems and informing workflow decisions. + Perform in-depth analysis of workflows, define requirements, analyze, build, test, document and implement small to large initiatives + Analyze user requests, define and document requirements + Continuously evaluate new features and releases to enhance system functionality and user experience. + Testing: including writing and execution of test scripts for assigned components; ensuring the system configuration meets the clinical requirements and workflows + Plan, track, monitor, document and report on tasks or projects + Lead/manage small/mid-sized projects/sub-projects + Present analysis and recommendations to governance committees and participate in roadmap planning in partnership with various stakeholders + Develop implementation plan including Change Management plan + Serve as liaison between the clinical and non-clinical stakeholders and application vendor(s) + Troubleshoot and resolve technical issues affecting end-users, workflows, and related application areas. **Here's What You'll Need** + Post-secondary degree or diploma in in IT or in a health-related field, plus a min. of 3 years relevant healthcare and systems implementation experience + Must be **Epic certified.** + Proven solid experience developing and executing clinical/ technical implementation plan + Experience with a Project Management tools and knowledge of project management methodologies and best practices + Proficient with requirements gathering, analysis, workflow design and documentation + Experience with Microsoft Office applications (MS Outlook, Teams, Excel and PowerPoint) and workflow mapping tool(s) + Excellent communications & organizational skills to work with stakeholders at all levels of the organization + Ability to lead meetings, resolve conflicts, maintain issues and enhancements lists, and manage a project utilizing sound critical thinking & decision-making skills + Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built + Ability to adapt to a continually changing work environment and manage multiple priorities, while working independently to meet deadlines + Understands the importance of and demonstrates a commitment to fostering a culture of Equity, Diversity, and Inclusion **Assets** + Master's degree in Health Informatics + ServiceNow experience **Employment Type:** Full-time, 1 year CONTRACT with Benefits. On-site required. **Our Commitment to Diversity** The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team. When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially. Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital's receipt of all necessary documentation. **How to Apply** **Tip:** Combine your cover letter and resume into **ONE** document of 20 pages or less as you cannot upload multiple documents as part of your application. If you are still experiencing technical difficulties please email ask.hr@sickkids.ca to send us a short description of the issues you are experiencing. Please note that **we will not accept resumes sent to this inbox** but we are happy to respond to requests for technical assistance.