Job Summary Are you an experienced and certified Epic Analyst in Compass Rose, Willow, or Healthy Planet? This is an exciting opportunity to get in on the ground floor of a specialty pharmacy implementation! As a member of the Epic team, your contributions will involve: Implementing, developing, and maintaining the Epic system along with associated third party systems by investigating processes to understand operations and developing appropriate system solutions. Obtaining an in-depth knowledge of the Epic platform for your primary application and a general knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise. Populating and maintaining the databases. Interacting with clients and demonstrating critical thinking and follow through. Embracing self-accountability for work while collaborating with a senior level analyst as needed for guidance on more complex workflow or system builds. Paying key attention to build and workflow requirements to achieve, maintain or improve compliance to federal initiatives and outcomes related to patient safety and quality initiatives. Establishing credibility at all levels and building partnerships with customers and colleagues. Providing on call support on a rotating schedule based upon application needs. Tower Health is based in West Reading, PA. This position is remote with preference given to qualified applicants in Eastern and Central time zones. #READ #LI #LI-REMOTE Qualifications Epic Analyst experience with certification in Compass Rose, Willow, or Healthy Planet. Obtains certification or training for applicable system(s) or application(s) as assigned, and meets department expected outcomes regarding time frame for completion, overall scoring and other aspects of training or certification process. Established skills of workflow analysis and system troubleshooting with an eagerness to learn, support, and tenaciously troubleshoot supporting technologies. Proven ability to methodically approach issues, resourcefully research and troubleshoot issues, and creatively solve problems. Ability to confidently and effectively be a translator between IT and users. Excellent communications and interpersonal skills and a track record of effectively communicating with users and IT management in a professional manner through verbal and written communication. The successful candidate must be customer focused and service oriented. Collaboration with IT staff and end user personnel is key for this position. 4 year Bachelor's Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree Completes and maintains all competencies and trainings as required for role. Proficiency with Microsoft Office suite. WHY READING HOSPITAL? Magnet® designated, 697-bed hospital with 115-bed ED, Level I Trauma Center, and Level III NICU Have your voice heard through shared governance Recognized by Healthgrades 50 Best Hospitals™ Award (2022-2024) Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour Overview Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.