POSITION SUMMARY:

The Guest Room Attendant, under the direction of the Lead Guest Room Attendant, Assistant Manager, and General Manager, is responsible for performing a wide variety of cleaning duties needed for maintaining the cleanliness of the rooms, open areas and corridors within the Hotel complex. The position is responsible for servicing 10+ rooms during shift.  The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.

ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)

· Removes all used linen from bathrooms and bedrooms.                                                                         

·         Removes all trash and cleans cans.          

·        Washes and sanitizes all sinks, vanities, tubs and shower curtains and toilets and replenishes linens and amenities and replaces shower curtains.                                                              

·         Washes all hard surface floors.    

· Maintains sanitary conditions of corridors and stairwells.                                                                      

· Dusts all room furnishings including pictures and headboards.                                                              

· Vacuums all carpeted areas to include around bed boxes and baseboards.                                            

·         Cleans windows and mirrors.                                          

·         Dusts and vacuums curtains.                               

·         Checks room literature and replaces missing or damaged materials.

·   Checks all clock radios, TV's and lamps for proper working condition.                                                

·         Cleans air conditioners.                                                                           

·         Checks and washes walls.                                                                                    

·         Sorts, folds and carries linens.                                                                             

·         Stocks cleaning cart with necessary supplies such as linens and chemicals, etc. and documents all supplies, linens and amenities.        

·         Restocks storage rooms with all necessary housekeeping supplies.

·         Loads and unloads washers.                                                                                

· Reports and documents all maintenance needs to the supervisor.                                                           

ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)

· Keeps carts and storage areas clean and organized throughout shift.                                                     

·       Flips mattresses on regular rotation.                                                                    

·       All other job-related duties as assigned.

CONTACTS:           

Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, customers and outside vendors/service providers.

PHYSICAL REQUIREMENTS:

Position medium with lifting of 50 pounds maximum and frequent lifting/carrying up to 25 pounds. Physical factors include constant standing, walking, stooping, kneeling, crawling, reaching, manual handling, use of hearing, smell, near/midrange/far vision, depth perception, field of vision and bending; frequent carrying/lifting/pushing/pulling, use of color vision and occasional climbing. Working conditions include constant exposure to air quality; frequent exposure to wet/humidity, noise; occasional exposure to extreme heat/cold and vibration. Potential hazards include constant exposure to chemicals and equipment; frequent exposure to electric shock, infectious exposure, client contact, needles/syringes; occasional exposure to moving mechanical parts, high exposed places and insecticides/pesticides.