Madrid, Spain
15 days ago
Enterprise Sales Support Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Enterprise Sales Support Manager

What does a successful Enterprise Sales Support Manager do?

The Enterprise Sales Support Manager will collaborate with our Financial Institution client/s to guide, share know-how, develop and implement new Enterprise acquiring clients, including Large Corporates, Government bodies, PSPs, ISVs and other large-scale relationships in the Spanish payments market.

What you will do:

In the early stages, collaborate internally and with the client/s to re-visit/re-define their Enterprise go-to-market and sales process: segmentation, verticalized offering, design appropriate pricing strategies and understand the competitor and prospect landscapeEstablish and manage a clearly defined engagement model including (a) a common understanding of goals and performance measurement, (b) regular review process (at least weekly) and (c) a structured communications / training methodology for product launches.Support the Corporate and Institutional sales network, as well as the acquiring business leads, within our client/s organization in Spain, by delivering excellent product and operational pre-sale support, acquiring ecosystem product, technical and operational guidance and, in general, help the client in leveraging Fiserv’s extensive experience and products in the Enterprise acquiring market in Europe and beyond.Collaborate with Client teams to ensure that the sales pipeline comply with all business expectations including the following:Targeting right vertical mix of appropriately sized accountsPipeline activity turning over quickly enough in line with ambitious revenue plansBe proactive and innovative in prospecting and forming key relationships through existing contacts, client stakeholders, industry forums & seminars, customer new product launches, Fiserv success stories, etc.Engage proactively with the entire Fiserv team to gain the specific support required to prospect for identified opportunities.

What you will need to have:

8+ years’ experience in a Senior Enterprise Sales Manager and/or Product Sales role in the merchant acquiring industry (Payment schemes, Alternative Payment Methods, processors, acquirers, wallets, gateways/PSPs, etc.).2+ years’ experience in more specific payment service sales/product management role, such as DCC, multi-currency, tokenization, ecommerce gateway and/or PSPs, ECR payment software, is desirable.Experience in operating effectively in a multi-national organization (like Fiserv) or a bank, using all available resources in an effective and timely manner.Strong communication and influencing skills, at all levels of an organisation, including the willingness and competence required to educate and closely support other Sales peers throughout the prospecting, negotiation and closure of complex, long-cycle sales opportunities.Bachelor’s (or equivalent) degree in business administration, economics, marketing or IT.Excellent verbal and written communication both in Spanish and in English.Good competence level of PowerPoint, Excel and equivalent tools.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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