Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the team + roleRobinhood’s Financial Crimes Team works across a number of verticals in an effort to protect our customers, and ensure compliance with all relevant Sanctions, Anti-Money Laundering and Terrorist Financing rules and regulations.
The Enhanced Due Diligence Lead is an individual contributor responsible for working with the EDD Director to develop the strategy for onboarding new products and services, enhancing the EDD infrastructure to address new or changed regulation or industry trends, improve scale and efficiency, and lead various programs and processes.
It is preferred that this role is located in one of the office locations listed on this job description which will align with our in-office working environment. This position is only eligible for remote work in limited geographies within the US where we do not have physical office locations. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do Lead or represent EDD on various initiatives, including advising business partners on regulatory requirements and best business practices associated with new products and services Help develop and train junior EDD investigators, including providing guidance on proper resolution of alerts, referrals, and other escalated cases Provide updates to EDD policies, procedures, and internal controls Develop, lead, and update internal EDD training curriculum Develop EDD customer risk rating model for institutional accounts (LLC, trust, etc.) Facilitate internal control testing and communicate findings to the EDD Director and Head of Financial Crimes where needed Identify process improvements to increase quality, accuracy, efficiency and scalability Represent EDD in various industry peer group committees and meetings What you bring Bachelor’s Degree 5+ years experience leading an EDD/CDD program or AML program with a focus on EDD at a bank, broker-dealer, and/or FinTech Deep experience in EDD case management system(s) Demonstrated knowledge of BSA, FinCen, and FINRA CDD regulations Experience managing or mentoring EDD investigators Experienced in creating, automating, and scaling processes with meaningful improvements to quality, accuracy, or efficiency Experience identifying and researching high risk entity customers (businesses, trusts, LLC, etc.) Demonstrated experience working in collaborative environments with minimal formal structure, including working across multiple teams, cultures, geographies, and all levels of company personnel Proven experience as an innovative self-starter who can adapt to constantly evolving, ambiguous environments Excellent written and verbal communication skills, analytical, and strong attention to detail What we offer Market competitive and pay equity-focused compensation structure 100% paid health insurance for employees with 90% coverage for dependents Annual lifestyle wallet for personal wellness, learning and development, and more! Lifetime maximum benefit for family forming and fertility benefits Dedicated mental health support for employees and eligible dependents Generous time away including company holidays, paid time off, sick time, parental leave, and more! Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefitsBase pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)$115,000—$135,000 USDZone 2 (Denver, CO; Westlake, TX; Chicago, IL)$101,000—$119,000 USDZone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)$89,000—$105,000 USDClick here to learn more about available Benefits, which vary by region and Robinhood entity.
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.