Cognizant is an American multinational company providing information technology, consulting, and business process outsourcing services. We are looking for a collaborative, structured and motivated English speakers to join our team. **English Speaking Process Specialist** **You can expect to:** • Manage requests received from customers or colleagues via e-mail or internal systems in a timely manner • Work with L&P Insurance policy administration (create/terminate/update private and commercial customers’ insurance policies) • Ensure process guidelines are followed and updated • Provide reports, statistics and updates related to own area of work • Proactively identify and solve issues in the system • Review that Customers’ / Insurers’ documents are compliant to existing procedures **We expect You to:** • Have good English language skills (B1+ and upper) • Have strong motivation to provide highest level of customer satisfaction • Be accurate, structured, and detail oriented • Have strong communication and collaboration skills • Have positive attitude and willingness to learn in fast changing environment • Have experience in Insurance, Finance or Customer Care, but this would be an advantage, not a requirement **We can offer You:** • Opportunity to be part of a global organization • Encouraging working atmosphere, engaging activities and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and other) • Hybrid work model with remote work opportunities (work from Vilnius office 3 times per week) • Open, modern and ergonomic work environment when working from the office with multicultural community • Opportunity to grow both professionally and personally (e.g. Udemy) and continuously develop within the domain • Attractive compensation package: salary (1735-2095 eur gross/ monthly) depending on competences and language skills you have We are implementing hybrid hiring and work practices which means interviews and work will be conducted online as well as live from the office. We will be looking for Your CV. Only suitable candidates will be contacted within 7-14 days from application. Stay up to date with our website https://www.cognizant.com/lt/en Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.