Under supervision of the Engineering Manager, the Engineering Technician will develop processes, tests, and documentation required to support all production repair functions.  Attention to detail and proficiency in analog, digital and RF disciplines is required. Has the ability to recognize deviations from company practices and standards and takes appropriate action. Applies job skills and company policies to solve complex problems.  Provides input to company and general practices and standards. Solves complex line/ process problems through high degree of initiative.

This is an onsite role in our Irving TX facility with a schedule of Monday - Thursday, 6AM – 4.30PM.

What will be my duties and responsibilities in this job? 

Work from complex schematics, layouts, and diagramsUtilize multimeters, oscilloscopes, RF signal generators, spectrum analyzers, power meters, and communication test setsPerforms level 3 phone repair including but not limited to soldering, cosmetics and small component replacementCoordinate with OEM and Cwork materials associates to source required componentsEvaluate new phones, qualify components, support equipment maintenance, etc.Evaluate new model to create repair documentation including assembly / disassembly, functional, troubleshoot, etc. documentation.Interface with OEM to remedy component availability issuesInterpret ISB’s, CSB’s, and FSB’s and determine relevance to daily responsibilitiesActively identify & pursue process improvement initiativesIdentify and report process deficiencies and potential improvements to the department SupervisorSupport level 3 technicians with documentation, tooling, training, etc.Perform root cause failure analysis on field failures and repair process failures

 
What are the requirements needed for this position? 

Associates degree in Electronics Engineering or equivalent trade school Certification. 3+ years of related tech and customer service experienceHave the ability, visual acuity and manual aptitude to recognize and accurately repair/install components according to product specificationAbility to read and comprehend moderately complex instructionsAbility to effectively present information in one-on-one and small group situations to other employees, leaders and supervisors of the organizationAbility to deal with problems involving a few concrete variables in standardized situations where only limited oral instructions are availableCan perform analysis/ work using some independent judgment. Decisions may affect the teamAbility to use positive interpersonal skills to handle customer problemsMust possess oral and written communication skills and attention to detailAbility to work scheduled hours required plus overtime as dictated by companyExperience with Microsoft Office (Word & Excel) for the purpose of production documentation creationComputer skills including Microsoft Office with procedure / documentation writing background.Awareness of new technologies/techniquesCommunication and problem-solving skillsBasic arithmetic skillsProven knowledge of CDMA/ GSM / LTE/ RF communications tester useSoldering skills including surface mount rework, shield, and connector replacement experienceComprehensive knowledge of wireless dataKnowledge and skills to complete a wide range of tasks

What other skills/experience would be helpful to have? 

Wireless manufacturer (OEM) repair certification preferred

What are the working conditions and physical requirements of this job?  

Ability, visual acuity and manual aptitude to recognize and accurately repair/install components according to product specificationPosition requires incumbents to regularly sit at their workstation and use hands to disassemble, assemble, operate, and repair equipmentOccasional bending, lifting up to 25 poundsSpecific vision abilities required by this job include close vision and the ability to adjust focusMust be able to speak and hearReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Pay Range:

$ 20,49 - $ 33,81

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

08/16/2025

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.