Meet the Team:

Cisco’s Security Business Group crafts build and deliver out-standing security products that form the foundation of Cisco’s innovative security architecture. Cisco Secure Workload is passionate about providing a security solution to protect customer workloads whether they are running in data centers, in the cloud, or a hybrid of both.

Secure Workload gives customers a unified platform to monitor workload activity and identify the activity patterns to build Application Dependency Maps. Building upon this information,

Secure Workload allows customers to enforce security policies as close to the workloads as possible, in order to achieve micro-segmentation and zero-trust security.

This team has deep product knowledge and broad technical knowledge about a variety of networking and systems environments. We clearly articulate the technical differentiators of our products interacting with customers, channel partners, and the Cisco field. We work to identify customer requirements and prioritize feature development. Cisco Secure Workload Engineering.

Your Impact:Primarily responsible for Cisco Secure Workload product BU support .Collaborates closely with Technical support team , Customers, channel partners, and the Cisco field Team to resolve Customer issues.Automate several tasks and Increase Team and Operational  efficiency.Improve the Product quality by holding post-incident reviews.You will contribute to Product bug fixes and EnhancementsSite reliability engineers also play a role in Product feature testing thereby improve product quality.Responsible for Operational work. This includes several tasks, such as the following:Emergency incident response via alertsChange management for Production changesIT Cloud infrastructure management
Minimum Qualification:BS/MS in Computer Science or related technical field or equivalent practical 10+ years of experienceStrong experience with Linux ( RHEL,CentOS,Ubuntu )Strong programming experience in python, shell scripting (bash) and using git.Proven ability in Python development projects.Have working experience with automation using AnsibleExperience of working with Ansible/Terraform or any other configuration, infrastructure management tools 24x7 Production support in SaaS/Public cloud environment.Experience working with tools like iptables, tcpdump , Openssl (certificate management)Proficient in TCP/IP, DNS, DHCP, NTP, SMTP.Excellent troubleshooting skills at application, network and host operating system levelsGood understanding of system/application securityExperienced with package management tools (rpm, dpkg, apt-get)Experienced with troubleshooting web-based applications (nginx, haproxy, ruby)Preferred Qualification:Basic Hadoop knowledge preferred.Prior experience in supporting a SaaS platform hosted in a public cloud.Knowledge of Docker, Kubernetes.Knowledge of virtualization (KVM/VMware) and cloud environments like AWS/Oracle Cloud is a Plus.Willing to participate in an on-call pager rotation Interface and Collaborate with internal product/development teams#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, cultivate belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!