Primary Purpose of the Role:
The primary purpose of the Engineering Operations Manager is to work with the UWS Head of Engineering Operations and Engineering Operations Team to develop and optimise the support provided to the UWS Engineering Team, with the aim of enabling and maximising efficient and effective ways of working.
The UWS Engineering Operations Team is responsible for the management of engineering operations for the UWS Engineering Director and MMS Engineering Team. This encompasses capabilities, resources, tools, processes, data analysis and the implementation of the engineering performance plan.
This role will initially focus on: implementation of the strategic roadmap and management programmes for physical environments; continued support to the S&OP process; and development and management of the Engineering Performance Plan (EPP).
This role demands professional engineering management capabilities, strong leadership and team management skills. It involves making decisions with a lack of data, and the ability to understand and thrive in complex situations, simplifying and shaping solutions from complexity, and providing clarity to others. It also necessitates accomplished stakeholder management skills to maintain a strong cross-discipline network, within and outside of UWS.
Principal Relationships:
As part of the UWS Engineering Operations team you will interact with the following key roles:
The UWS Engineering Environments Manager reports to the UWS Head of Engineering OperationsThe UWS Engineering Environments Manager works closely with the UWS Engineering Operations team to support wider improvement activitiesThe UWS Engineering Environments Manager works closely with the UWS Engineering Director, UWS Heads of Engineering Discipline and UWS Heads of Engineering Delivery to understand demands and requirements of the UWS businessThe UWS Engineering Environments Manager works closely with the UWS and UK Operational Functions (Finance, Operations, QA, Industry, Procurement, HSE)UK Central Engineering TeamKey Responsibilities and Tasks:
The list below is indicative of the initial focus of the role. This will vary over time dependent on the demand and individual skillsets across the UWS Engineering Operations team:
Build a capability in management of engineering ‘physical environments’:Identify ‘Engineering Physical Environment’ capabilities and for each one, identify current and future requirements (and required interfaces). Position roadmaps to align with UWS strategic plans, including Product Roadmaps; SBP; TISP; STIP; SCP; etc.Development and delivery of a ‘Engineering Physical Environment’ Management Plan to ensure day-to-day management of ‘Engineering Physical Environment’ is complete according to individual ‘Engineering Physical Environment’ PlansCoordination/delivery of improvement projects across the ‘Engineering Physical Environment’During Bid and Project Kick Off (PKO) support identification of future ‘Engineering Physical Environment’ requirementsS&OPEnable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisionsRepresent the Engineering Job Family throughout the monthly Sales & Operations Planning (S&OP) process, with responsibility for preparing the strategic supply plan for agreement with the UWS sectors/businessManage engineering S&OP process improvements, ensuring required supply actions (e.g. capability, recruitment, offshoring / outsourcing etc.) are identifiedMonitor & Control the EPP:Support in the creation of the EPP and setting of objectives. This includes the derivation of objectives based on the flow down of objectives, future capability requirements and identified issues with UWS engineering delivery.Coordinate and manage the ongoing delivery of actions under the EPP. This includes management of the MYB Budget, support to the UWS Engineering Leadership Monthly Strategic and Competitiveness Reviews, and support to the Engineering Director & Head of Engineering Operations with wider engineering reporting.Work closely with all stakeholders involved in the delivery of the EPP objectives.Act as part of a wider Engineering Operations team, focused on ensuring that the engineering management team are able to operate as efficiently as possible. This includes supporting the monthly engineering reporting cycle through provision of metrics and identification of actions, blockers, issues, etc. to be resolved.Skills & Behaviours
Essential
Leadership and team management: lead by example, inspire, motivate and engage teams, provide direction, support and develop individuals, delegate responsibilities, encourage collaborationProblem evaluation: problem characterisation, problem structuring, analysing information, documenting evidence, interpreting data, presenting solutionsChange management: challenging the status quo, creating clear purpose/objectives, aligning change, identifying/managing stakeholders, changing culture, identifying and resolving blockersSystem thinking: understanding of systems principles, characterising systems, working within complexity, problem structuring approachesDriving success: taking action, seizing opportunities, pursuing goals, motivating others, building teamsBuilding collaboration: persuading and negotiating with own perspective, listening and engaging to other perspectives, working towards creating shared objectives and actionsBuilding network: identifying and meeting stakeholders, building relationships, establishing rapport, maintaining relationships, understanding people, valuing individualsCommunication: influencing people, articulating/translating information, creating and delivering communication plansFinancial / Budgetary Responsibility:
Management of CAPEX/OPEX budgets related to ‘Engineering Physical Environment’ management and improvement activities
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