Our team is dedicated to redefining the new customer experience on DoorDash. We aim to transform it into a seamless, red-carpet journey, utilizing advanced acquisition channels and strategies for effortless discovery and engagement. We provide personalized and targeted introductions, highlighting key promotions and the unique benefits of being a DoorDash customer. Our intuitive and well-organized design ensures easy navigation, making product discovery and checkout natural and frictionless. Join us in our mission to activate new users and convert first-time visitors into loyal customers through innovation, creativity, and a commitment to excellence.
About the RoleAs an Engineering Manager, you will be instrumental in transforming the DoorDash new customer experience into a seamless, red carpet journey. You will lead a talented team of engineers, driving the development and optimization of acquisition channels like AppClips.
Collaborating closely with Product Managers and Data Scientists, you will ensure a product-first approach to problem-solving. Leveraging data-driven insights, you will create an intuitive design that serves as a dedicated assistant to our customers. Your focus will be on making product discovery and checkout smooth and effortless, while implementing personalized and targeted strategies that highlight the benefits of being a DoorDash customer.
Through your leadership and technical expertise, you will ensure that first-time visitors become loyal customers, contributing to our mission of delivering an exceptional and frictionless user experience. Join us in this exciting journey of innovation and excellence.
You’re excited about this opportunity because you will… Manage a full-stack team encompassing iOS, Android, web, and backend engineers, ensuring seamless collaboration and delivery Partner closely with Product Managers and Data Scientists to define the roadmap and vision for the team, driving significant impact and alignment with business goals Inspire and motivate the team with your technical vision, fostering an environment of innovation and excellence Build and nurture an outstanding team by coaching and empowering engineers, applying your technical expertise to uphold the highest engineering standards Scale the team effectively by recruiting, retaining, and developing top talent across various disciplines, ensuring a robust and dynamic engineering force Ensure a product-first approach to problem-solving, leveraging data-driven insights to create an intuitive and frictionless customer experience We’re excited about you because… B.S., M.S., or Ph.D. in Computer Science or equivalent 7+ years of industry experience Minimum of 2 years of management experience Strong hands-on experience with working with non-technical stakeholders, cross-team collaboration, and building scalable products in a fast-paced environment Ability to handle ambiguity and work with product and business partners to collect non-technical requirements to design and build scalable experience solutions. Ability to guide and grow an excellent engineering team in a rapidly changing business environment
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey