The Manager of Manufacturing Equipment Maintenance and Reliability is responsible for leading and coordinating a team of skilled equipment maintenance and reliability technicians and engineers who provide critical support to manufacturing operations at the site. This role ensures that production equipment, processes, and systems are maintained at optimal performance levels to meet production needs, quality standards, and safety requirements. The manager will drive continuous improvement initiatives, oversee technical troubleshooting, and collaborate cross-functionally with engineering, quality, and operations teams to support efficient and reliable manufacturing.

The Manager of Production Maintenance will be responsible for leading and coordinating a team of skilled equipment maintenance and reliability technicians and engineers who provide critical support to manufacturing operations at the site. This role ensures that production equipment, processes, and systems are maintained at optimal performance levels to meet production needs, quality standards, and safety requirements. The manager will drive continuous improvement initiatives, oversee technical troubleshooting, and collaborate cross-functionally with engineering, quality, and operations teams to support efficient and reliable manufacturing.

How you'll make an impact:

Lead, mentor, and manage a team of production support technicians and engineers

Establish and maintain a robust cross-training plan to ensure technical skill redundancy across the organization

Oversee daily technical support activities to ensure maximum equipment efficiency

Develop and optimize maintenance programs, troubleshooting protocols and other maintenance best practices

Collaborate with engineering and production teams to support new equipment installations, validation work, upgrades, spare parts management and process improvements

Monitor key performance indicators (KPIs) related to equipment uptime, response time, and technician productivity

Manage service contracts and experience of managing external vendors

Ensure compliance with safety regulations, company policies, and industry standards

Manage staffing, training, and development plans for the technician team across 2 shifts

Maintain accurate documentation of maintenance activities, equipment history, and technical procedures

Establish proactive equipment reliability and planning schedules to maximize production up-time

Support root cause analysis and corrective actions for recurring equipment or process issues

Working knowledge of calibration and validation practices preferred

What you'll need (Required):

Bachelor’s degree in an Engineering or related field  with 6 years of experience in a manufacturing environment 

What else we look for (Preferred):

Experience in a leadership or supervisory role

Experience working in a regulated industry

Ability to manage technical disciplines and demonstrated informal mentoring and/or peer leadership skills

Proven successful project management skills

Proven expertise in both Microsoft Office Suite and related systems

Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making

Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

Extensive understanding of related aspects of manufacturing processes and/or critical support systems

Basic financial acumen as it relates to equipment purchasing/consumables management

Demonstrated skill set to manage small team and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations

Ability to influence cross-functional partners

Ability to integrate metrics into the projects and operations

Strict attention to detail

Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization

Ability to work and excel within a fast paced, dynamic, and constantly changing work environment

Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control