We are seeking a Technology Leader with strong technical, leadership, communication, and delivery execution skills to drive and lead Engineering, Execution, and Strategy for the core Claim rules management platform enabling Straight-though-processing for our Global Claim organization. Reporting to our Head of Engineering for Claim, you will oversee a portfolio of applications within Claim and will lead the delivery engineering teams in strategic execution, tactical enhancements, and overall system reliability and availability. Partnering with the Claim Leadership team, you will craft and execute on strategies for technical currency and modernization efforts for applicable applications. We will also look to you to drive change within their portfolio, including maturing the engineering mindset/culture and implementing a digital execution model consistent with the enterprise.

 

 In this role, you will: 

Manage and lead a domain portfolio within Claim end-to-end, including project execution, solution design, portfolio health, governance, delivery, planning, and strategy  Optimize the overall portfolio production operating model, ensuring appropriate ownership and overall availability, performance, latency, efficiency, capacity, and observability/response  Drive engineering best practices across the portfolio, including Design, DevSecOps, Quality Engineering, Cloud Implementation, etc.  Oversee and manage a team of engineers, business analysts, and scrum masters  Develop and attract diverse talent. Active coach and mentor, and contributor to Engineering Chapters that drive best practices  Partner with Architecture and Engineering Leadership to devise appropriate strategies for long-term direction of product applications (e.g. maintain, modernize, replace, etc.).  Champion and drive a shift to a digital (agile) execution model in the portfolio. Partner with business stakeholders to prioritize and deliver incrementally on the highest value work  Bachelor’s or Master’s degree in Information Technology, or a related technical discipline 

 

Technical Skills 12+ years of hands-on engineering and delivery in Technology, including designing, building, deploying, and maintaining full-stack end-to-end software applications/solutionsExperience in Insurance and/or Financial services preferred Experience in modernizing legacy applications and executing on strategic tech currency plans Experience & expertise in Azure Cloud platform and solutions, REST-based APIs, back-end capabilities, and front-end web apps Experience with cloud DevSecOps tools and practices including code quality, code coverage tools/frameworks, continuous integration, test automation, and continuous deployment pipelines Experience in and knowledge of project management and planning tools – i.e. JIRA, Confluence, Office, etc. 

 

Foundational/Leadership Skills Deep passion for technology, with a focus on staying current with the evolving world of technology and needs of the business Strong leadership skills and emotional intelligence, including communication, facilitation, servant leadership, stakeholder/relationship management, negotiation, expectation management, and collaboration. Hands-on experience managing and inspiring teams through transformative change Expertise in building and sustaining engaged and high-performing diverse teams, with a culture of inclusion and performance management Serve as strong mentor, coach, and sponsor Proven track record of successfully managing and executing large scale, cross -functional initiatives – including implementing and maintaining key performance indicators for engineering and delivery Experience with agile delivery and execution, including Scrum planning, execution, governance, and reporting Demonstrated ability to think strategically in a structured manner – with the ability to assimilate solution architecture and business objectives to create plans, delivery, and recommendations