CHENNAI, IND
15 hours ago
Engineer / Senior Engineer - Order Management
**Job Summary** Accountable for Sales Coordination activities involving Pre-Order / Post-Order activities. Responsible for managing all aspects of Sales Order Management of Interco-Co customers, accounts, and sales region of Pressure Management, Mahindra World City, Chengalpattu. Own the process to fulfill an order from the time of receiving a customer purchase order, to the time that we ship complete scope to the customer. Assist internal and external customers with activities related to order processing and fulfilment. **In This Role, Your Responsibilities Will Be:** + Receive and review customer purchase orders. Review Sales Order entered in the system is in accordance with PO and agreement with customer on technical / commercial terms and conditions. + Book the Sales Order in Oracle. + Acknowledge the Order to Customer with Promised date. + Initiate proactive communication with customer regarding the order status, resolve to get any missing information from customer, co-ordinate with internal departments to release the order for scheduling. + Function as the primary contact and coordinator between the customer and factory to resolve any issues. + Monitor the progress of all sales orders and initiate ongoing, proactive communication with each customer. + Accountable for providing proactive communication to customer at designated key stages of the order execution (Order Scheduling, Order assembly, Inspection notification, Inspection co-ordination, Shipment) + Maintain accurate records of all activities related to orders from receipt of the PO to shipment of the products and documentation requested. + Run daily backlog and manage hold codes to reduce finished goods in inventory. + Ensure compliance with checkpoint procedures, all trade compliance procedures and applicable laws. **Who You Are:** You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet timelines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach. **For This Role, You Will Need:** + Degree or equivalent experience in Engineering with Customer Sales Order Management, Project Management, Order Detailing, Order Administration with total experience of 6 to 10 years + High level of integrity & trust + Good command on MS Office (Excel, Word, PowerPoint, and Outlook) + Good communications, negotiation, Interpersonal and people management skills. + Good understanding on Commercial Terms and Conditions. + Familiar with ISO9001 Management System, as well as the requirements of Corporate Safety Management and Occupational Health Management is preferred. + Solid prioritizing and organizational skills along with being a self-starter. + Must be able to work well in a close team setting. **Preferred Qualifications that Set You Apart:** + Experience with Oracle or any other ERP will be an added advantage. **Our Culture & Commitment to You** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. **Requisition ID** : 25019047 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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