**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Location/Division Specific Information This position within Corporate Infrastructure and Security will be based in Costa Rica. **Discover Impactful Work:** As an Engineer III, Systems Infrastructure, you will play a crucial role in ensuring our systems operate flawlessly. You will help define our strategy, maintain the tools, and work with business partners to ensure data protection is secure and efficient for critical systems and processes. Your contributions will help maintain our world-class infrastructure. How will you make an impact? + Perform the installation, configuration, maintenance, monitoring, and documentation for various systems infrastructure technologies. + Conduct recovery testing to ensure systems can be restored successfully. + Participate in audit processes to ensure compliance and governance. + Provide on-call support within a “follow the sun” model, including weekend rotations. + Collaborate with the customer support team to determine and communicate outage causes and resolutions. + Resolve incidents and problems according to guidelines and operational agreements. + Implement change requests and meet project requirements within strict deadlines. + Achieve and understand Service Level commitments for all open systems platforms. + Document processes and maintain a knowledge base for systems infrastructure. **Keys to Success:** Education + A minimum of 2-4 years of higher education, Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field of study. **Experience or Knowledge with:** + Advanced knowledge of backup systems infrastructure hardware/software. (Veeam, Avamar, Data Domain, Druva) + Experience with Hypervisors, Windows & Linux operating systems, Cloud Infrastructure, ServiceNOW. + IT processes and standard methodologies for systems infrastructure and disaster recovery. + Experience in highly regulated environments and AI is a plus. + Strong analytical and problem-solving skills, with the ability to work independently or as part of a team. + Superb communication and documentation skills. **Benefits** We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! **Apply today! http://jobs.thermofisher.com** Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Accessibility/Disability Access Thermo Fisher Scientific provides accommodation services for job seekers with disabilities. + If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. This phone line is only for disabled job seekers needing help with application accessibility. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.