**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Laboratory Setting **Job Description** **_Join Thermo Fisher Scientific to do impactful work globally, helping customers and advancing science._** **Engineer II, Field Service** + **Location:** Based in GyeongGi-Do (mainly Samsung and SK Hynix site), Office is at Giheung, Yongin + **Portfoilo:** TEM **Position Summaryteach** The Field Service Engineer is responsible for the installation, servicing, and repair of complex equipment and systems at customer sites. They ensure operational quality, instruct customers on system use and maintenance, and serve as the liaison between the company and customers for both technical and administrative matters. The role involves on-site installations of Thermo Fisher systems and related options. **Key Responsibilities** + Conduct on-site installation of complex equipment and follow testing procedures to ensure accurate working order + Conduct on-site scheduled planned maintenance visits + Provide solving and repair support for customers and other field service personnel + Cultivate and develop positive working relationships with customers, system users, and company personnel + Travel, often on short notice, to customer sites to resolve problems or support other field service personnel + Complete and submit field service reports + Provide training for customers and users on system maintenance + Provide feedback to product quality teams + Provide appropriate input in writing, updating, and correcting various Thermo Fisher Scientific system documentation + Provide feedback for various reports including identifying and isolating outstanding problems with the system + Act as a subject guide and resource for training **How will you get here?** This position is ideal for an experienced service engineer wanting to be involved with a diverse team and exposed to a constant variety of customer application areas. + Typically requires a university degree in engineering or equivalent experience in electronic system problem solving + Over 3+ years professional Engineer or related exprience + Professional exprience with installing, fixing, calibrating complex analysis tools like SEM, FIB is preferred. + Experience in solving and repairing ultra-high vacuum and high voltage systems is helpful **Knowledge, Skills, Abilities** + Ability to deal effectively with customers + Proficient in both Korean and English + Excellent interpersonal communication skills + Proven ability to solving complex systems and subsystems down to component level + Literate in MS DOS and Windows software environments + Able to read and interpret schematics Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.