4018 - Carrollton - 115 Battey Street, Carrollton, Georgia, 30117 CarMax, the way your career should be! Field Process Engineer I/II **About the Role** The Field Process Engineer I/II is an integral part of the process improvement team, assisting with the execution of projects and daily tasks that drive the achievement of business objectives within the Service Operations and Logistics departments. This role involves conducting analyses, designing standardized work procedures, testing new products, and collaborating with store teams, vendors, and other associates to develop and sustain efficient processes. As a Field Process Engineer I/II, you will work both independently and in collaboration with peers on various projects and initiatives. In this role, you will leverage your technical expertise to support both Field and Home Office teams. You will have the opportunity to engage directly with stores while managing other departmental responsibilities. **What you will do - Essential Responsibilities** **Technical Expertise & Capabilities** o Serve as the subject matter expert for CarMax reconditioning processes. o Monitor and analyze key performance metrics to identify process failures, using root cause analysis to drive improvements. o Assist in evaluating and addressing field inquiries related to staffing, capacity, and processes. o Maintain, execute, and support enhancement of workforce planning models for Service Operations. o Travel to various CarMax locations to support the sustainment and training of Service Operations & Logistics processes by applying functional expertise. o Actively contribute to continuous improvement efforts within the Service Operations and Logistics departments. o Support the testing and implementation of new tools, supplies, and equipment at store locations. **Experience & Project Support** o Travel to store locations to pilot and support process changes. o Provide expertise to support Process Engineering initiatives, projects, and programs. **Influence & Business Strategy Contribution** o Offer constructive feedback and suggestions to Field, Engineering, and Home Office teams on various initiatives. o Influence peers and store associates by fostering alignment and shared perspectives. o Identify growth opportunities and develop others by delivering timely feedback and serving as a go-to resource. o Recognize and assess emerging problems and trends, offering sound recommendations and prioritizing effectively. o Collaborate with team members and partners to achieve collective goals. **Qualifications & Requirements** · Bachelor’s degree in Industrial Engineering Required. · 0 – 5 years of experience in Lean methodologies preferred. · At least 1 year of experience working on project teams. · Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); AutoCAD experience is a plus. · SQL experience is preferred. · Travel: Approximately 50% of the time, potentially exceeding 50% depending on project needs. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · May occasionally lift up to 50 lbs · May frequently bend, kneel, or squat · May frequently stand **Work Environment:** · Combination of office and shop floor environments. · Required to wear CarMax clothing at all times while working in a store **Work Authorization:** ** ** Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.  **About** **CarMax** CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. **Our Commitment to Diversity and Inclusion:** CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.