**DESCRIPTION** We are looking for a talented local Field service technician to join our team in Mississauga, Ontario. At Cummins, we uphold the highest safety standards to ensure a secure working environment for all employees. This is a field service diesel technician role- Enjoy the convenience and benefits of a company supplied vehicle. **In this role, you will make an impact in the following ways:** + Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs. + Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site. + Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field. + Escalates unresolved issues to product specialists or supervisor. + Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc. + Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer. + Completes training in line with skill and business requirements. + Maintains service vehicle and tools for cleanliness and proper operation. + Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor. **RESPONSIBILITIES** **In order to be successful in this role you will need the following:** **Education, Licenses, Certifications:** + 310T/421A Red Seal Endorsement is mandatory for this position. + Locally valid driving permit (Preferred) + This position may require licensing for compliance with export controls or sanctions regulations. **Experience:** + Significant field service work experience + Experience working on Transit/Automotive, On-highway, Agricultural, Marine and Industrial engines. + Nat Gas/EV Training (TSSA Certified) is considered an asset for this role. + Experience with high Horsepower engines (19L and above). + Expert level knowledge of and/or experience with engine products + Customer service experience + Experience providing technical advice and coaching to more junior technicians (preferred) **About the role:** + Union environment + Working hours 7am-330pm Monday-Friday + Work is mainly in the GTA area + Cummins offers annual bonuses + Boot and tool allowances available + Benefits starts day 1 **QUALIFICATIONS** • A copy of your red seal certification or trade’s diploma is required for this position. • A copy of a 5 years driver’s abstract is required for this position. • A valid local driver’s license is required for this position. **Job** Service **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Technician **Min Salary** $73600 **Max Salary** $110400 **ReqID** 2414087 **Relocation Package** Yes