Charlotte, NC
13 days ago
Engagement Support Specialist
Engagement Support Specialist With a healthy pipeline of new opportunities, Intapp continues to expand, and we have exciting plans for the next few years. We are looking to hire an internal Engagement Support Specialist, requiring strong communication and organizational skills. The Engagement Support Specialist will support the DealCloud Services team in maintaining high-quality project data in Intapp systems. This is an ideal opportunity for someone eager to launch a career in project management, while making a direct impact on data governance and team operations.   Responsibilities:  
As an Engagement Support Specialist, you will collaborate with internal delivery teams and DealCloud Services leadership to ensure accurate data management and reporting on active project deliveries. This role will oversee data for a broad project portfolio for clients including leading law firms, investment banks and private equity firms across the globe. In this role you will:  Manage key data points for active project deliveries, with a focus on achieving timely updates in alignment with end of month/quarterly reporting needs.   Generate and distribute key reports on project data health, work with internal delivery teams to ensure accuracy of project data.  Display an understanding of project delivery methodology and key project metrics.  Escalate critical data quality issues and trends to Services leadership and track resolution efforts.  Provide support to Implementation Managers who oversee projects without a designated Engagement Manager, ensuring data standards and tracking requirements are met.  Experience and Skills Required: At least 24 months of experience in a Project Admin role, ideally working with enterprise software  Degree educated  Experienced user of MS Office toolset  Excellent written and verbal communication skills  Strong analytical and problem-solving skills  Solid organizational skills, including attention to detail and multitasking skills  Ability to work well with large and diverse virtual and in-office teams  Facilitation of meetings with internal Intapp delivery team members and leadership  Solution oriented with work ethic centered on positivity and proactivity  Additional/Nice to Have Skills: High level understanding of project budget management and software implementation methodology  Interest in project management as a career What you will gain:At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities.  We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.  Here, you will have the opportunity to:Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family.  Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.  Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.#LI-rm1 

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

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