JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Purpose

The Engagement Manager within the Occupancy Planning (OP) practice is responsible for supporting the development, implementation, and oversight of CAD and SDM services within the OP line of business. These activities support OP team’s mission by providing dedicated and project-based CAD and SDM support to ensure superior implementation of the OP product. S/He will enhance and expand our existing strategies expertise and capabilities through the development of new tools, techniques, and processes. S/He will work with other facets of Jones Lang LaSalle to facilitate cross discipline marketing and service delivery. This position is accountable for ensuring successful and accurate completion of multiple tasks within the Global SDI Team support structure including; ongoing maintenance of space data quality/governance/standards, CAD drawings/standards, as well as the connection of the CAD drawings with the Computer Aided Facility Maintenance (CAFM) platform.

What this job involves

To be successful in this role, you should be able to…

Business Development/Client Relationship Management/Workload managementSeek opportunities within existing account to expand servicesProvide required business case and other documentation necessary to enable clients to implement our recommendationsProactively manage execution of client engagements to ensure excellence, consistency, and profitability.  Through the team workflow tools provide Quality Assurance checks and management of tasks, which include:Drawing Additions for New CustomersReview drawing files and/or field redline drawings for completenessPolyline and label room numbersEnsure all documents are in compliance with JLL/Client standards and layering formatsLoading drawings to CAFM/IWMS  SystemPopulating CAFM with space categories, space types, space standards, room numbers, names and business organizationManage and maintain space data governance programEstablish/maintain a library of master drawings accessible to JLL and the clientSupport OP Practice knowledge management by assisting in the development of processes, tools, and client deliverables that will be included in best practices.

Product Development/Thought LeadershipAssist in efforts to leverage insights, collaboration, and delivery to ensure that we remain the industry leader in product innovationSupport senior leadership with preparation and as-needed assistance with major Occupancy Planning account pitches or proposals. 

People Management/Problem Solving/Continuous trainingActs as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirementsMay lead training efforts for colleagues with less specialized experienceSolves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

ManagementProvide monthly reporting for billing purposesManage overall relationship between our team and your dedicated accountsResponsible for time management and entering time reporting daily

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Education/TrainingDegree in Engineering or Architecture

Years of relevant experienceMinimum Required: 3 years of CAD/CAFM Technical and Project-Related experience in a Corporate Real Estate environment.  Strong understanding of occupancy planning, architectural design, and space data management.Preferred:  5 years of CAD/CAFM Technical and Project-Related experience in a Corporate Real Estate environment.  Strong understanding of occupancy planning, architectural design, and space data management.

Skills & KnowledgeStrong working knowledge of CAD/CAFM Systems.Excellent MS skills inducing: Power Point, Excel, Access, Word.Financial/Analytical SkillsProject ExecutionClient ManagementData QualityDocument ManagementExperienced in managing multiple CAD/CAFM Implementations and Projects simultaneously and remotely.Strong written and verbal skillsAbility to communicate ideas in a concise and summarized manner without personal bias.Outstanding interpersonal and relationship building skills.Program management skills coupled with the ability to profitably execute and deliver.Must have a strong understanding of the Occupancy Planning discipline.Ability to self-govern and make sound decisions.Ability to facilitate conflict resolution - internally and externally.Ability to develop relationships that can lead to long term assignments.Strong ability to collaborate with others.

Essential Skills

Solid customer service acumen and interpersonal relationship skills.Strategic problem-solving and organizational skills.Strong interpersonal and communication skills, both oral and written.Demonstrated team and collaboration skills.Strong and proven technical aptitude.Willingness to take ownership of requests; prioritize and meet deadlines.Strong attention to detail and quality.

Behavioral Competencies

Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big pictureDrive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital driveHelps others - Builds relationships, actively collaborates, helps others succeed.Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilientBusiness first - Focuses on customers and clients, business/financial acumen, JLL firstInspire - Inspire others, creates vision and strategy, energizes others

Estimated total compensation for this position:

70,000.00 – 90,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.