Engagement Coordinator – Cheshire East: Inspiring Futures
Location: Crewe & Macclesfield- Office-based (full-time) with community outreach 

Salary: Starting salary £24,570, rising to £25,552 (upon successful completion of your 9-month probationary period)

Driving license and own vehicle are essential for this role. 

About the Programme
Inspiring Futures – Cheshire East is a voluntary programme supporting individuals aged 16+ who are economically inactive, including those with disabilities or health conditions. 

This programmes follows the Individual Placement and Support (IPS) model. 

Our goal? To help people move into meaningful paid or voluntary employment through tailored, specialist Supported Employment.

The Role
As Engagement Coordinator, you’ll be the friendly face of the programme—building and growing relationships across the region to promote Inspiring Futures and open up referral pathways.

You'll connect with local partners like Youth Fed, Salvation Army, Disability Information Bureau, housing providers (e.g., Plus Dane, Great Places), and community organisations like food banks and adult social care teams. Your work helps ensure participants have a seamless, supportive journey into the programme via trusted ‘warm introductions’.

You’ll be based in either the Crewe or Macclesfield offices, with regular travel between the two as well as community outreach (travel expenses covered beyond base offices).

What You’ll Be Doing

Rolling out our engagement strategy across Cheshire East, building strong referral pipelinesAchieving a target of customer starts on programme Working with internal teams and external partners to drive programme performanceDelivering presentations, workshops, and engagement events—virtually and in-personCollaborating with local stakeholders (Local Authorities, GPs, Mental Health Teams, Chambers of Commerce, etc.)Coordinating and attending engagement meetings to ensure wraparound supportSupporting operations by targeting outreach where it’s needed mostAssessing customers suitability for the programme 

What We’re Looking For
Someone outgoing, confident, and self-motivated—someone who thrives in a target-driven environment, builds relationships with ease, and brings positive energy to every interaction.

Essential 

Passion for our values: Kindness, Respect, Integrity, InnovationExperience engaging participants and building trustFull driving licence & access to a carStrong negotiating and influencing skills to sign up customers to the programme Confident presenter and relationship builderResults-focused with a customer-first mindsetResilient, adaptable, and great at managing your timeComfortable with Microsoft Office

Desirable 

Background working with referral partners and community networksKnowledge of Supported Employment (SE) or IPS modelsFamiliarity with the employability sectorLevel 3 qualification in Employability/Supported Employment

Key Competencies

AdaptabilityResults FocusCustomer CentricityRapport BuildingResilienceQuality & Compliance

Benefits

You won’t work on weekends or bank holidays!A monthly benefits scheme worth £500 with access to over 900 retailersA cycle to work scheme that is open all year long!Laptop and mobile phone for every employee!Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.The opportunity of an Institute of Employability Professionals (IEP) qualification for all employeesCompany annual leave, including a buy/sell schemeFree life cover!Pension with a 4% match from Fedcap  

 

Equality, Diversity, and Inclusion

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.

Disability confident employer

Fedcap is a recognised Disability Confident Leader with commitments to aim to recruit, retain and develop disabled people within the company. We encourage applications from people with disabilities and will offer to support with reasonable adjustments where required. 

Veterans and service personnel

Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.

Advert expiry: If you are interested in the position we recommend applying at your earliest convenience. Fedcap reserves the right to withdraw a job advertisement at any time.  

INDHP