**Employment Type:** Full time **Shift:** Day Shift **Description:** **POSITION PURPOSE:** + We are seeking a highly motivated Engagement Care Manager to join our team. + The Engagement Care Manager will be responsible for coordinating internal and external outreach services to persons served. + The ideal candidate will have excellent communication skills, a strong understanding of healthcare systems, and the ability to build rapport with clients/patients. **WHAT YOU WILL DO:** Collaborate and coordinate services with members of the team. + Conduct assessments to identify persons served needs and barriers to care. + Educate persons served available resources + Advocate for persons served to ensure they receive appropriate care and support. + Monitor progress and adjust plans as needed. + Document all interactions and interventions in accordance with regulatory requirements and organizational policies. + Collaborate with community resources and organizations to enhance persons served support networks. + Participate in quality improvement initiatives to enhance the effectiveness of care delivery. + Ability to manage multiple electronic health records, databased and maintain tracking of data through spreadsheets to oversee a person’s care **MINIMUM QUALIFICATIONS:** + Master’s Degree in Human/Social Services with one year experience in in behavioral health services **OR** Bachelor’s Degree in Human/Social Services with 3 years experience in specialized behavioral health services + Pre-Employment Drug Screen. + Act33/34/73 clearances + Requires the ability to collect and analyze information and use independent judgment and discretion in decision making. **POSITION HIGHLIGHTS/BENEFITS** **Work Schedule::** This is a Exempt (Salaried) position. Primarily Monday through Friday, daytime, with flexibility of possible evenings depending on population needs. **Great Benefit Package:** (Benefits start Day 1 of employment): 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more……… **ABOUT PITTSBURGH MERCY** We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with children, adolescents, and families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse; Physical health needs; Traumatic events or circumstances, including homelessness **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran