ENFORCEMENT AGENT I Date: Jul 18, 2025 Req ID: 51295 Location: LITTLE ROCK, AR, US, 72202 Category: STATE INSURANCE DEPARTMENT Anticipated Starting Salary: $55,929.95 Position Summary The Criminal Insurance Fraud Investigator is responsible for monitoring criminal activity related to insurance fraud matters. This position is governed by state and federal laws and agency/institution policy. This position requires on-site employment with no remote or hybrid options available. Preferred Qualification A minimum of five (5) years employed as afull-time certifiedlaw enforcement officer (Part-time certification, Specialized certification, etc. do not qualify for this position) A minimum of three (3) years employed as a criminal investigator/detective with an accredited law enforcement agency. Knowledge of state and federal laws, rules, and regulations governing the insurance industry. Knowledge of legal research methods and procedures. Knowledge of investigation techniques and record keeping systems. Knowledge of law enforcement methods and techniques. Ability to properly handle firearms and exercise self-defense techniques. Ability to interpret and apply the provisions of law, rules, or regulations to specific cases. Ability to establish effective communication orally and in writing, and to prepare investigative reports. Ability to gather, assemble, analyze, and evaluate facts and evidence. Required Certificates Must be a certified law enforcement officer with the Commission on Law Enforcement Standards and Training (CLEST) or have the ability to transfer another state or federal law enforcement certification to a CLEST certification. (This is a statutory mandate for this position). Must have a valid driver’s license (to be maintained for continued employment) Job Responsibilities and Expected Results Investigates reported claims of insurance fraud and other associated crimes by obtaining sufficient information to determine if probable cause exists that the elements of a criminal violation has occurred to justify the arrest of suspects. Facilitates communication concerning open cases being investigated with both in-house personnel and outside agencies. Prepares oral/written communications including criminal investigative files, to be presented to prosecuting attorney offices throughout Arkansas. Utilizes the Arkansas Crime Information Center terminals to obtain and maintain confidential information regarding ongoing criminal investigations. Maintains ongoing qualification in weapons proficiency and other training requirements to maintain law enforcement certification. Takes appropriate steps to ensure officer safety during ongoing criminal investigations and confrontations with potentially combative subjects. Conducts joint operations with other law enforcement agencies statewide to combat large scale criminal activities in various jurisdictions. Reviews and makes recommendations on policies and procedures to be implemented on a division and/or department level regarding safety/security issues. Provides information/data for affidavits, subpoenas, and arrest/search warrants. Executes arrest/search warrants and subpoenas. Testifies in state and federal criminal court/legal proceedings. Performs other duties as assigned. Position Information Job Series:Safety and Security – Regulatory Law Enforcement Classification:Enforcement Agent I Class Code:SRL01P Pay Grade:LES03 Salary Range:$55,930 – $82,776 Job Summary The Enforcement Agent I is a certified law enforcement officer within the DFA Regulatory Enforcement Division. The Enforcement I Agent possesses statewide law enforcement jurisdiction with primary responsibility for regulatory and criminal violations relating to alcohol, tobacco, and medical marijuana. The Enforcement Agent I conducts tobacco and alcohol compliance inspections and related investigations in overt and covert work environments. The Enforcement Agent I prepares required documentation to include investigative reports, reports of expenditures, video, audio, and physical evidence control and submission; sensitive employment and timekeeping records, that comply with all applicable state law mandates, agency policies and regulations. Primary Responsibilities Manages daily administrative tasks, including data entry, data research, record keeping, scheduling workplans for compliance checks/inspection, and maintaining case files. Prepare and submit investigative reports, memos, and internal communications in a timely and consistent manner. Work in conjunction with other agents during on-site inspections, investigations, and regulatory compliance activities and law enforcement operations. Issues citations for regulatory and criminal violations. Makes physical arrests. Collects and preserves audio, video, physical, and documentary evidence, corroborating investigative observations, during field assignments and compliance operations. Prepares investigation summaries and detailed reports that meet the elements of regulatory and state law violations. Maintains a working knowledge of all relevant state and agencyregulations and policies that pertain to assigned regulatory function and law enforcement duties. Provides testimony in regulatory hearings and criminal proceedings pertaining to investigative reports and relating evidence. Participation in joint law enforcement activities in select geographical locations for concentrated regulatory initiatives. Maintain law enforcement training requirements to meet State law enforcement certification, to include mandatory training courses prescribed by law and standard proficiencies in firearms. Serve as a point of contact for inquiries from the public or internal personnel regarding compliance or regulatory matters. Proactive dissemination of educational materials or briefings that inform businesses and community members of regulatory and state law requirements. Coordinate logistics for meetings, enforcement and compliance operations, and other law enforcement-related events. Ensure that all documents, files, and communication channels remain up to date and secure. Knowledge and Skills Ability to accurately record data and document findings during regulatory inspections and criminal investigations. Strong written and verbal skills for creating clear reports, testimony, and effectively interacting with courts, regulatory boards/commissions, community stakeholders’ and senior enforcement personnel and agency leadership. Proficiency with standard office software (e.g., MS Office Suite), video, audio, and basic data management systems. Ability to work independently as well as in a dynamic team environment, adapting to both regulatory and law enforcement field operation and duties. Minimum Qualifications High School Diploma or GED. Must be a certified law enforcement officer with the Commission on Law Enforcement Standards and Training (CLEST) or have the ability to transfer another state or federal law enforcement certification to a CLEST certification. (This is a statutory mandate for this position). Eagerness to engage in ongoing professional development (e.g., workshops, training classes) related to law enforcement, regulatory activities, and agency policy and procedure is expected. Proficiency in Microsoft Word, Excel, and PowerPoint. Proactive attitude towards public service and collaborative team environments, even in non-professional settings. Licensure/Certifications Must be a certified law enforcement officer with the Commission on Law Enforcement Standards and Training (CLEST) or have the ability to transfer another state or federal law enforcement certification to a CLEST certification. (This is a statutory mandate for this position). OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Nearest Major Market:Little Rock