Must be a US Citizen Due to Client Constraints

Your Responsibilities:

Attend client calls and provide updates for the respective toolsSupport L2 for troubleshooting issuesManage end-to-end Endpoint Security Solutions including installation, configuration, management, administration, and troubleshootingHands-on experience in the security incident response lifecycle and its phasesProvide service improvement suggestions to managementFine-tune rules and raise cases with vendors for any issuesSuggest new integrations to clients and their benefitsSupport Endpoint Detection and Response (EDR) applications to ensure cybersecurity service availability for all endpoints (servers, desktops, laptops)Monitor encryption, EDR, and AV logs (Bitlocker, Symantec, Sentinel One)Monitor dashboard for compliance, threats, and troubleshoot issuesCheck if any incidents are missed by L1 and follow up for the causeMaintain SOP for new eventsWhitelisting/blacklisting of IPsReview phishing templates sent by L1 and perform 4-Eye CheckTroubleshoot Proofpoint issues for users and escalate to L3 if unresolvedFine-tune policies in Cisco ESA and FireeyeManage the team and attend client callsMonitor EDR, email gateway, and AV logsMonitor dashboard for compliance, threats, and troubleshoot issues

Your Experience:

Strong knowledge and understanding of the Microsoft E5 suiteHands-on experience with Defender ATP, Azure ATP, O365 SecurityExperience in creating and deploying antimalware policies for Endpoint Protection in System Center Configuration ManagerRisk/log analysis and understanding of Indicators of Compromise (IOC)Basic knowledge of Defender ATP automation and scriptingKnowledge of grouping/tagging, ATP vulnerability assessmentExperience with attack simulators, anti-phishing policies, reporting, and threat analyticsConfiguring automation, investigation, and responseMalware and spyware detection and remediationRootkit detection and remediationCritical vulnerability assessment and automatic definition and engine updatesWorking knowledge of client firewall tools, managing auto location, firewall policies, HI checks, and intrusion detectionKnowledge of DLP, O365, Azure, Intune, encryptionExperience with Microsoft Defender for Endpoint (MDE) including configuration, management, and troubleshootingExperience with Microsoft Defender for Office 365 (MDO) including implementation, policy fine-tuning, and threat management

Email Security:

Familiarity with email protection from threats including phishing, BEC, imposter, and othersHandling email security and related incidentsKnowledge of MX records, DNS, Active Directory, SSO, SAMLImplementation of email security standards such as SPF, DKIM, and DMARCImplementation of security standards such as SIEMEnhancing security of email infrastructure by implementing controls to manage and mitigate risksAnalysis and implementation of perimeter email security and email routing solutionsBuilding Standard Operating Processes for operations of the platformManaging knowledge transfer of operations to L2 teamsEnsuring compliance with Group Security policiesCollaborating with M365, Cyber Security leads, Cyber Defense, Group Security teams

Soft Skills:

Strong team performance and ability to work in rotational shiftsPeople management skills for delivering complete service delivery for EP Security ServicesExperience in presenting Microsoft 365 solutions to all levels of decision-makersKnowledge of ITIL processes (Incident, Change, Problem, Major Incident Management)Mentoring team members in day-to-day operations and handling escalationsProviding business improvement solutions to clients and execution skills

Life at Capgemini:

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster Relief

About Capgemini:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

Disclaimer:

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Must be a US Citizen Due to Client Constraints

Your Responsibilities:

Attend client calls and provide updates for the respective toolsSupport L2 for troubleshooting issuesManage end-to-end Endpoint Security Solutions including installation, configuration, management, administration, and troubleshootingHands-on experience in the security incident response lifecycle and its phasesProvide service improvement suggestions to managementFine-tune rules and raise cases with vendors for any issuesSuggest new integrations to clients and their benefitsSupport Endpoint Detection and Response (EDR) applications to ensure cybersecurity service availability for all endpoints (servers, desktops, laptops)Monitor encryption, EDR, and AV logs (Bitlocker, Symantec, Sentinel One)Monitor dashboard for compliance, threats, and troubleshoot issuesCheck if any incidents are missed by L1 and follow up for the causeMaintain SOP for new eventsWhitelisting/blacklisting of IPsReview phishing templates sent by L1 and perform 4-Eye CheckTroubleshoot Proofpoint issues for users and escalate to L3 if unresolvedFine-tune policies in Cisco ESA and FireeyeManage the team and attend client callsMonitor EDR, email gateway, and AV logsMonitor dashboard for compliance, threats, and troubleshoot issues

Your Experience:

Strong knowledge and understanding of the Microsoft E5 suiteHands-on experience with Defender ATP, Azure ATP, O365 SecurityExperience in creating and deploying antimalware policies for Endpoint Protection in System Center Configuration ManagerRisk/log analysis and understanding of Indicators of Compromise (IOC)Basic knowledge of Defender ATP automation and scriptingKnowledge of grouping/tagging, ATP vulnerability assessmentExperience with attack simulators, anti-phishing policies, reporting, and threat analyticsConfiguring automation, investigation, and responseMalware and spyware detection and remediationRootkit detection and remediationCritical vulnerability assessment and automatic definition and engine updatesWorking knowledge of client firewall tools, managing auto location, firewall policies, HI checks, and intrusion detectionKnowledge of DLP, O365, Azure, Intune, encryptionExperience with Microsoft Defender for Endpoint (MDE) including configuration, management, and troubleshootingExperience with Microsoft Defender for Office 365 (MDO) including implementation, policy fine-tuning, and threat management

Email Security:

Familiarity with email protection from threats including phishing, BEC, imposter, and othersHandling email security and related incidentsKnowledge of MX records, DNS, Active Directory, SSO, SAMLImplementation of email security standards such as SPF, DKIM, and DMARCImplementation of security standards such as SIEMEnhancing security of email infrastructure by implementing controls to manage and mitigate risksAnalysis and implementation of perimeter email security and email routing solutionsBuilding Standard Operating Processes for operations of the platformManaging knowledge transfer of operations to L2 teamsEnsuring compliance with Group Security policiesCollaborating with M365, Cyber Security leads, Cyber Defense, Group Security teams

Soft Skills:

Strong team performance and ability to work in rotational shiftsPeople management skills for delivering complete service delivery for EP Security ServicesExperience in presenting Microsoft 365 solutions to all levels of decision-makersKnowledge of ITIL processes (Incident, Change, Problem, Major Incident Management)Mentoring team members in day-to-day operations and handling escalationsProviding business improvement solutions to clients and execution skills

Life at Capgemini:

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster Relief

About Capgemini:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

Disclaimer:

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law