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Employee Success

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Enablement Business Partner (EBP) - INDIA - May 2025

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

OVERVIEW

As an Enablement Business Partner (EBP) for Salesforce field enablement, you will be responsible for establishing close business working relationship with the key sales management stakeholders in India. You will also work closely with your region’s solutions enablement business partner to align the enablement to the business goals and objectives.

By developing an agreed enablement plan with your stakeholders, you will drive various enablement program and activities by providing the parameter and intake to the India Enablement business practitioner team. As EBP, you will ensure that enablement provides an impact to achieve the prioritised business outcomes and goals as provided by the leadership teams. You are responsible for keeping progress and determine the key success criteria and how it may be tracked or measured in agreement with the stakeholders. The role will utilise your collaboration skills in ensuring that the success is driven by team effort with input from the various parts of the business.

The ideal candidate has a strategic approach, business (sales) acumen track record of managing medium to large programs, working in cross-functional project teams, documenting strong communication, and demonstrating key stakeholder engagement and organisational management.

PRIMARY RESPONSIBILITIES

Partner with Sales, Specialists and Sales Development leaders to determine their requirements and facilitate enablement programs that will drive the business impact.Provide assessment and productivity metrics on competencies and skill gaps in up-levelling various capabilities in business, architectural, solutions/industry technical and professional skills.Develop an OU ( Operating Unit ) enablement plan ( quarterly ) for assignments ( programs or training ) for execution to the different seller roles that will align to their current skills to be more effective in customer engagements. This is also to be aligned with the OU’s sales enablement plan that maps to the OU’s priorities and strategies.Provide enablement collaboration to align sales enablement with Customer 360 Sales methodology across the delivery stages and have joint cross-functional enablement to encourage greater teamwork.Provide OU enablement plan that will land the global enablement initiatives in the region.Manage the regional calendar of sales Enablement events, on-demand modules and quarterly assignments to the learners.Collaborate with other enablement peers to increase synergies and develop best practices that will help provide more efficient and effective enablement results.Be the subject matter expert and act as trusted advisor to the business leaders for their teams’s enablement.

PROFESSIONAL EXPERIENCE/SKILLS PREFERRED

Minimum of 10-12 years of work experience, preferable in L&D, sales training, commercial sales, pre-sales, sales process design or sales enablementStrong, detailed knowledge of software sales cycles, pre-sales, lead qualification, sales process, and coaching.Strong ability to represent concepts, as well as summarise and communicate complex ideas into curriculum with a sense of how sales professionals think, operate and absorb training.Get it done attitude with a strong sense of team spirit.Excellent attention to detail, oral, written and presentation skills, confident communicator with a flair for storytelling.Strategic thinker that can see the big picture, innovate and adapt to constant change.Knowledge of Salesforce product portfolio, sales process with keen understanding of product messaging and positioning in addition to overall industry knowledge is an added advantage.Great interpersonal skills that span across various cultures and professional backgrounds. Ability to connect the dots organisationally, network effortlessly and influence various roles, levels and profiles to drive collaboration and program excellence.

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