EN E-Commerce Merchandising Manager
Concentrix
Job Title:
EN E-Commerce Merchandising Manager
Job Description
To significantly grow our EMEA DTC brands through the brands’ websites: achieving sustainable ambitious growth and profitability targets, whilst jointly delivering a powerful best-in-class brand-experience through product & site merchandising, systems expertise and on-site SEO to an expanding consumer base.
**Responsibilities**
+ Contribute to the delivery of annual ecommerce revenue and profitability
+ Ensure an excellent brand experience through impactful merchandising across the EMEA DTC stores to maximize sales opportunities by season/month
+ Plan, build and release seasonal content and products plus any functional enhancements
+ Constantly review and suggest ways of improving KPIs including site traffic, conversion rate, site speed, etc.
+ Ensure a strong on page SEO approach
+ Own the optimisation of merchandising in line with product priorities and strategy
+ Implement and manage promotional and pricing programs including end of season sales and GWP
+ Own and deliver a strong customer journey/UX in line with overall brand strategy
+ Constantly review the site to ensure accuracy of all displayed content
+ Improve site performance through test-and-learn activities & a/b testing.
+ Work with the Brand & Digital Marketing team to ensure the look and feel of the website delivers a powerful & premium brand experience
+ Undertake periodic competitor analysis and report on findings
+ Ensure we are always optimising the customer journey and fixing pain points highlighted by other DTC team members
+ Manage the ongoing development of the site by creating tickets and liaising with the in-house development team on solutions.
+ Ownership of certain software with the aim of becoming an SME in that area e.g.: on site search, translations etc.
+ Manage and implement content updates and functional releases to drive improved commercial performance
+ Regular liaison with web customer services to ensure any feedback/learnings are implemented on site.
**Experience/Technical Skills**
+ Bachelor degree or equivalent
+ 2 to 4 years’ experience in Ecommerce
+ Experience with managing platforms like Magento and working with external Ecommerce tech partners
+ Ability to think strategically and build roadmaps
+ Ability to be Subject Matter Expert (SME) on certain technical areas of the business
+ Fluency in English C1
**Competencies**
+ Problem Solving & Decision Making
+ Organizing & Planning
+ Customer Orientation
+ Initiative
+ Result Orientation
Location:
BGR Sofia - Advance Business Center
Language Requirements:
Time Type:
Full time
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