**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** **Job Description:** **Duties/Responsibilities** + Collaborate, meet with and provide ongoing feedback to EMS agency representatives and hospital leaders to address any performance improvement needs, complaint investigations and resolution. + Promote and maintain positive community relations by initiating and maintaining relationships with various state and local municipality offices and acting as a liaison for any EMS related activities. + Serve as a liaison between _NHC & AJH and EMS while establishing and maintaining open communication between Administration, Emergency Department staff, Physicians and Ambulance Services. + Schedule, organize and coordinate Morbidity & Mortality and CME sessions for EMS providers in collaboration with the Affiliate Hospital Medical Director to assess relevant and pertinent educational topics. + Keep current with rules and regulations which govern the operation of Emergency Medical Services at both federal and local levels. Serve as a knowledgeable resource of current and proposed EMS changes nationally and regionally for MA. + Participate and attend regional EMS meetings as a representative of Beverly, Addison Gilbert, & Anna Jaques Hospital. + Hosts ­­­­­­­­­­­north market area EMS Committee quarterly meets with EMS service Directors and Fire Chiefs. + EMS representative to local and regional public committees. + Updates Ambulance Service licenses/ drug licenses on file with pharmacy and a current list of each EMS services employees. + Participates in review and revision of hospital policies. + Responsible for auditing EMS run sheets and collecting quality and statistical data consistent with standards and protocols, particularly with patients in which ALS services were provided. + Collaborates with EMS Medical Director to assure remedial training opportunities and skill maintenance. + Review High Acuity Low Occurrence (HALO) transfers out of Beverly and Addison Gilbert Hospitals, in collaboration with affiliated Private Ambulance Services. + Assist in coordinating medical transports out of Beverly and Addison Gilbert Hospitals. + Review and approve ambulance costs and invoice submission for transfers out of Beverly, Addison and Anna Jaques Hospitals. It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required. **Qualifications:** + 5 years prior clinical experience in emergency services + Excellent interpersonal and communication skills + Prove ability to organize multiple, complex tasks + Prove ability to function independently with minimal supervision + Computer and database management skills Education Required + Bachelors Preferred Registration/Certification + Current Licensure at EMT-Paramedic + BLS, ACLS & PALS certification **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity** **Employer/Veterans/Disabled**