Job Family:
Workplace Relations
Travel Required:
Clearance Required:
What You Will Do:
A successful Employee Relations Manager is an experienced and talented employee relations professional with experience managing a broad range of employment matters, including resolution of employment disputes and complaints to ensure fairness, consistency and legal compliance. The Employee Relations Manager will interface with the larger Employee Relations team, Legal and E&C and provide consultation on risk mitigation to HR COEs and other corporate functions, line managers and Senior Leadership teams. Balancing time between the reactive and proactive spaces, the successful candidate will be required to provide expert advice to the business that supports efficient operations while remaining attentive to employee needs and ensuring compliance with all applicable policies and employment laws. Tact, diplomacy, knowledge, relevant experience, and the ability to multi-task are keys to the success of this role.
Develop a strong partnership with Segment and Functional leadership teams to execute Employee Relations strategies that foster growth, innovation, and organizational compliance and effectiveness.
Manage employee grievance process, from initiation to closure, including communication, documentation, and tracking. Lead thorough and timely investigations in a manner that respects all concerned while balancing business needs. Activities will include interviewing witnesses, gathering and reviewing relevant documents, analyzing and synthesizing the information gathered to determine the facts, assessing witness credibility, preparing a concise investigation report, making recommendations to management for remedial action, updating the case tracking system and assisting with reporting and analytics.
Counsel executives and people managers on a broad range of employment issues, including hiring, performance management, disability and religious accommodations, leave of absence, corrective action, reductions-in-force, and terminations.
Provide guidance on effective ways of resolving employee relations issues and makes discipline recommendations utilizing the company’s progressive discipline process.
Liaise with our leave of absence administrator on LOA related employee issues. Liaise with Ethics & Compliance teams on matters requiring escalation.
Identify, analyze, and interpret trends, patterns, and themes from case management data to determine gaps and/or to address areas requiring attention to inform and impact decisioning with clients.
Stay up to date on changes in employment laws and regulations, and ensure company policies and procedures remain compliant.
Deliver training to enable effective management practices and promote a positive work environment.
What You Will Need:
Bachelor’s Degree and a minimum of Six (6) years of related HR experience.
Extensive experience in employee relations providing guidance on complex and multi-faceted employee relation issues in a non-exempt environment.
Demonstrated knowledge of federal and state EEO laws and state HR policies.
Experience developing, conducting, and providing training to management, particularly with regards to situations involving interpersonal conflict.
Experience counseling managers and supervisors regarding best practices methods of resolving conflict, performance issues, and acts of misconduct.
Proven track record of working independently to achieve key results, while keeping management and colleagues abreast of critical issues.
Excellent organizational skills.
Excellent written and verbal communications.
Collaboration skills and experience working with other internal human capital and legal stakeholders
Experience acting as a trusted advisor to leaders, peers, and employees with a consultative approach
Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint
Knowledge of HR technologies, including HRIS and/or Case Management Tool
Ability to gather, analyze, and synthesize information and data from multiple sources and summarize investigative findings clearly and concisely in writing
Ability to work independently and utilize resources to problem solve a variety of complex, highly sensitive people issues
Ability to prioritize work in fast paced environment
What Would Be Nice To Have:
Possession of excellent organizational and fact gathering skills
Bachelor’s degree in business, HR, or a related field
Certified Fraud Examiner (CFE) Certification
Certified Employee Relations Professional (CERP) Certification,
HR Certification, including PHR and SPHR
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.