We are seeking a talented individual to join our Mercer Marsh Benefits team at Marsh McLennan. This role will be based in Mexico City.

This is a hybrid role that has a requirement of working at least three days a week in the office.

The Employee Flex Benefits Manager will be responsible for the day-to-day performance of duties to support the Senior Management Team with the servicing and management of the Employee Flex Benefits insurance portfolio at Mercer Marsh Benefits Division. If you’re a problem solver, a team player, a strong communicator and a keen observer who’s passionate about making a difference in people’s lives, we want you on our team. Find out more about what we have to offer.

We will count on you to:

Consult, design, execute and implement clients’ Flexible Benefits strategy and programs based on their specific needs.Help clients monitor their employee flexible benefit programs by providing aggregated reporting with a view to ensuring a level of governance and consistency with their objectives while offering optimal cost-effective solutionsExecute clients’ ongoing Flexible Benefits strategy, as well as execute Flexible Benefits  financing strategy, through pooling, captives, global insurance programs etc. as determined by the client.Ensure client satisfaction with underlying ongoing services, which will include ensuring local services are delivered in accordance with mandates.Interface directly with senior-level client managers as the main global point of contact for client deliverables and communications required under an appointment.

What you need to have: 

Bachelor’s degree.Relevant insurance work experience (+4 years) and knowledge in the field of health or Benefits preferable in Insurance companies or Brokers.Strong domain knowledge and experience in benefits management preferred.Business English proficiency.Demonstrated ability to provide superior customer service and maintain positive relationships with client contacts.Strong project management skills.Ability to develop relationships with various business areas.Strong interpersonal skills.Should be an exceptional leader, have good customer relations skills, and be goal-driven.

What makes you stand out?

Growth mindset.Solid experience managing International or Global Accounts for a Global Insurance company or broker highly desired.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.