Schneider Electric has an opportunity for an Employee Experience Adviser for out MTY HUB - Punto Valle. (Hybrid scheme)
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.
http\://www.youtube.com/watch?v=YtExntUe89cGreat people make Schneider Electric a great company.
What do you get to do in this position?
• Answers inbound calls from Canadian, US and Mexican employees.
• Research employee issues in HR Policy, Benefits, Comp and Payroll utilizing online and written reference material.
• Coordinates, administers and communicates compensation plans, benefit plans, disability insurance, life insurance, retirement plans and incentive plans.
• Maintains and accesses a variety of confidential records including personnel files, payroll changes, employment applications, benefit enrollments, executive compensation, incentive plans and departmental budgets.
• Escalates unanswered questions to organizational experts. Maintains contact with employee until issue is fully resolved.
• Documents responses to employee in an online case management system.
• Assists management in identifying trends and issues.
• May be asked to assist with other administrative functions
• This position is accountable for the day to day administration and coordination of company HR programs (training, development, compensation, benefits, etc).