Empfangsmitarbeiterin (m/w/d) - Business Support & Administration
ERM
Receptionist
Job Title: Receptionist
Location: “OneTower” Brüsseler Straße 1-3, 60327 Frankfurt am Main
Job Type: Full-Time
Job Summary:
We are seeking a proactive Receptionist to serve as the first point of contact for our consulting firm. This role is essential in creating a professional and welcoming environment for clients, partners, and staff. The ideal candidate will be highly organized, client-focused, and capable of managing front-desk operations with discretion and efficiency as well as supporting the Business Support Team.
Key Responsibilities:
Greet clients, visitors, and staff with professionalism and warmthManage incoming calls, emails, and correspondenceMaintain a clean, organized, and professional reception areaCoordinate meeting room bookings and prepare rooms for client meetingsHandle incoming and outgoing mail, packages, and courier servicesSupport consultants and administrative staff with scheduling and clerical tasksMaintain confidentiality and handle sensitive information with discretionAssist with travel arrangements as neededLiaise with building management and vendors for office maintenance and suppliesSupport onboarding of new employees and office-related logisticsContribute to internal communications and event planningAssist with internal process coordination and documentationGeneral administrative tasks to support the business support teamRequirements:
Previous experience in a receptionist or front office role, preferably in a professional services or consulting environmentStrong verbal and written communication skills in German and EnglishProficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)Professional appearance and demeanorAbility to multitask and prioritize in a fast-paced, client-facing environmentHigh level of discretion and confidentialityCommercial apprenticeship or work experience requiredInterest in learning new tasksPreferred Qualifications:
Experience with CRM or scheduling software (e.g., Salesforce, Outlook)Familiarity with consulting industry norms and client service expectationsMultilingual skills are a plusBenefits:
Attractive salary + profit sharing: We value your performanceFlexible working hours: Individual organisation of your working day30 days of holiday: Generous time off for your work-life balanceCompany pension scheme: For a secure futureDeutschland-Ticket: Sustainable travel within the countryJob bike programme: Sustainable mobility optionEGYM Wellpass: Access to 8,000 sports and wellness facilitiesAdditional benefits: Mindsurance, workplace glasses, corporate benefits and more#LI-FF1
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