Milwaukee, WI, US
4 days ago
Emergency Services Tech Lead
Major Responsibilities:Oversee day-to-day refurbishing initiatives in the ED.Conduct regular department rounds using the daily rounding tool; ensure documentation in Care Connection.Provide input to ED leadership regarding equipment needs, future planning, and equipment depreciation.Identify and address cleaning needs during rounds.Evaluate supply usage and recommend quarterly par level adjustments to support efficiency and fiscal responsibility.Represent the ED on the Leadership Team and participate in leadership meetings as needed.Co-chair monthly ED technician staff meetings with the ED Manager, ACM, or Director.Review patient satisfaction data related to ED technician performance and develop action plans to address unmet goals.Ensure ED technicians follow all organizational safety initiatives.Function as an ED technician as needed.

Education & Training Responsibilities:Participate in peer interviews and provide orientation and educational support for ED technicians in collaboration with the nurse manager/director.Coordinate orientation and ongoing education with department educators.Identify and address ongoing educational needs of ED technicians.Oversee education and maintenance of all point-of-care testing used in the ED.Plan and conduct bi-annual skills days for ED technicians.

Education & Experience Required:High School Diploma or equivalent.Certification as a CNA, EMT-B, LPN, or Medical Assistant.2–4 years of experience in an emergency department.

Knowledge, Skills & Abilities Required:Proficiency with PC skills and familiarity with ED equipment.Strong communication and customer service skills.Excellent organizational and basic math skills.

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