EMEA Public Web Payment Operations Specialist **General Information** Req # WD00078150 Career area: Supply Chain Country/Region: Slovakia State: Bratislavský kraj City: Bratislava Date: Friday, March 28, 2025 Working time: Full-time **Additional Locations** : * Slovakia **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** We are seeking a detail-oriented and analytical entry-level Public Web Payment Operation Specialist who will be responsible for accurate, efficient and timely processing of online payments (in/out) with focus on payment issues resolution, customer satisfaction and fraud prevention. **You'll be responsible for:** + Daily monitor and analyze payment/order transactions based on data from internal & external systems to identify and resolve those pending transactions. + Supports chargeback operations by monitoring and responding to all disputes received in cooperation with extended teams. + Responsible for regular interlock with assigned 3rd party payment providers and AR/Acconting to maintain exemplary operations. + Build and preserve accuracy, reliability and error-free nature of data entered, stored and retrieved in team’s report repository. + Assist in development of reports and metrics to monitor and measure all payments/orders operations and fraud risks. + Highlight and communicate data inconsistencies, process gaps with relevant teams. + Maintain cross-team collaboration with internal teams and 3rd party payment processing providers. + Assist in other financial activities as needed (reconciliation, overdue clearance). **You'll bring:** + Bachelor’s degree (preferably in finance but experience could make education less important) + 1+ year experience in relative field or Supply Chain + Proficient English language – oral and written (other language ability an advantage) + Solid execution, act with sense of urgency and ability to work under pressure + Proactive, independent, with strong sense of ownership **What Lenovo can offer you:** + Opportunities for career development & growth + Performance-based rewards + Flexible working environment (combination of working from home/office) + 3 sick days per year + Additional vacation days + A broad selection of soft / hard skills trainings and individual mentoring Base gross monthly salary from minimum 1500 EUR and above, depending on experience + variable part 12% of your annual earnings _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class._ **Additional Locations** : * Slovakia * Slovakia **AI PROCESSING NOTICE** We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.