At JPMorgan Chase & Co., we offer you the opportunity to be part of a leading global financial services firm, where you can make a significant impact through technology. As a Regional Business Technology Associate, you will play a crucial role in supporting our Global Security function, ensuring a safe and secure working environment for our employees and clients worldwide.

As an EMEA Global Workforce Screening Business Technology Associate in the Global Security team, you will be instrumental in managing and enhancing our screening processes through technology. You will work collaboratively with global teams, applying your expertise to improve operational efficiency and effectiveness. This role offers a unique opportunity to contribute to the firm's mission of safeguarding its employees and assets.

Job Responsibilities:

Serve as the subject matter expert on technologies for the team, supporting all technological aspects.Manage application issues with SHIELD, troubleshoot, and liaise with technology teams to find solutions.Understand the screening operational process and apply technology solutions to enhance efficiency and effectiveness.Organize and conduct system and application testing, including screening vendor applications.Oversee the development, maintenance, change, and recertification of automation tools, ensuring they are up-to-date and meet operational needs.Represent the EMEA GWS team in various working groups discussing technology and automation initiatives.Interact with stakeholders and develop relationships with partners such as Human Resources, Compliance, and other internal stakeholders; foster close working relationships with GWS regional teams.Provide training to your team on various technologies, ensuring team members are equipped with the necessary skills to utilize technology effectively.Manage and adjudicate screening cases to support EMEA GWS analysts with their caseloads.Report to the EMEA GWS Operations Manager in Bournemouth.

Required Qualifications, Capabilities, and Skills:

Experience in product development and AGILE methodologies, with proficiency in Alteryx, Tableau, and AI models in a business role interfacing with technology teams.Strong analytical and problem-solving skills.Highly organized and methodical approach to work.

Preferred Qualifications, Capabilities, and Skills:

Ability to develop and maintain strong relationships with stakeholders.Experience in training and development of team members in technology applications.Familiarity with global security and workforce screening processes.