We’re seeking someone to join our team as a Fusion – EMEA regional Lead within the Crisis Management Team which operates with an intent-based leadership philosophy. By providing intent and context behind actions as opposed to direction and instructions, leaders are more effectively able to cascade down decision-making power to the subject matter experts and other members of the team. This allows leaders and managers to focus on leading, coaching and driving strategy. Crisis Management operates with a bias for action to mitigate business disruption, maintaining situational awareness of risks ahead of such need, support invocation of business continuity plans, and staying focused on its clients while remaining accountable for its actions and outcomes. The team exhibits strong command and control, while centralizing timely and accurate communications and guidance to key clients during the life cycle of an incident.

To implement this philosophy, several pre-requisites are prioritized:

Learning culture: Building and helping develop a team of experts is critical to building trust in their capabilities.  The successful candidate should provide training and encourage a growth mindset amongst their teamDefining scope: Clearly define roles and responsibilities to flush out any ambiguity to avoid confusion.Providing context: A team needs to know where they fit into the larger organization and how their individual contributions help the team accomplish its mission. The successful candidate should be able to effectively provide background behind decision making and team direction.Learning from mistakes: There will be mistakes and issues that come up when control is given up. The successful candidate should be able to talk through mistakes and document lessons learned with the team while maintaining patience and acceptable expectations.Coaching: The successful candidate should be able to ask leading questions and coach their team to come up with the solution on their own. This will help them feel empowered and presents a learning opportunity for the team to develop and grow.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

This is a Risk & Resiliency Management Lead position at VP level, which is part of the job family responsible for identifying, assessing, and mitigating risks to ensure operational continuity and resilience in the face of potential threats or disruptions that could impact the organization, plus management of ongoing incidents.

Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you’ll do in the role:

Provide leadership and expertise during a variety of high-stress, zero-tolerance environments through excellent command and control in response to regional and global crisis eventsLead, coach, develop and retain a high-performing team, demonstrating a strong leadership presence, and provide mentorship and feedback in constructive waysMotivate and rigorously train on crisis management fundamentals to enable an always-ready team, fostering a growth-oriented, accountable environmentServe as a trusted advisor and member of the Global Crisis Management and Fusion Response leadership teamsDrive organizational culture and strategy for a regional teamCollaborate with internal executives, departments, and leadership teams to develop long and short-term goals that support the Fusion Response and Crisis Management missionRegularly and proactively assess intelligence and reports for potential events which may require the engagement of Fusion ResponseManage the regional implementation and maintenance of the Firm's global crisis management program, processes, and proceduresManage and contribute to special projects that impact Crisis Management and potentially the entire Fusion Response organizationTranslate strategy as provided by the Global Head of Crisis Management into actionable goals for the regional teamDrive and inform strategic planning discussions as part of the Crisis Management and Fusi n Response leadership teamsIdentify and close process gaps to optimize team effectivenessSupport and participate in table-top exercises, drills, and simulationsActively support the Firm's Diversity and Inclusion goals and foster a robustly inclusive regional team in line with the Crisis Management and Fusion Response culture and the Firm's Core Values Necessary skills to be successful:Ability to thrive in a variety of high-stress, zero-tolerance environments through excellent command and controlAbility to drive organizational culture and strategy for a regional teamAbility to develop close relationships with key leaders and stakeholdersAbility to manage large and complex projectsAbility to translate strategy as provided by the Global Head of Crisis Management into actionable goals for the regional teamAbility to drive and inform strategic planning discussionsAbility to identify process gaps to optimize team effectivenessExcellent communication and influencing skills, including ability to articulate complex issues and incorporate feedback, including to Firm senior managementA high-level understanding of the technology and infrastructure used in a large institutional environment Proficient in Microsoft software suite and other industry-specific software

What you’ll bring to the role:

Bachelor’s degree in information technology, Risk Management, Business Continuity, or a related field, or equivalent experience.An intent-based leadership approach also helps drive 3 primary intrinsic motivators for a fulfilled team which the successful candidate should strive for themselves and their teamAutonomy is the need to be your own director. It means controlling what you do, how you do it, and who you do it with. This allows maximum flexibility to think creatively without needing to conform to professional boundaries. Crisis Management accomplishes this through the use of what's called Directly Responsible IndividualMastery is a person's desire to own their domain. It's having an appetite for knowledge, seeking to learn more and improve skills with practice. Crisis Management accomplishes this through the use of stretch goals and leading special projectsPurpose gives people the sense that they are working on something bigger than themselves. Crisis Management accomplishes this by connecting personal contributions to the large-scale success for Crisis Management and Fusion Response during team meetings and Town Halls.

Of the utmost importance for the Crisis Management team, and a primary enabler for our success, is promoting a psychologically safe environment. High performing teams must operate in an environment where all members of the team feel safe to share new ideas while being held accountable for a high standard of excellence. We promote psychological safety across 4 domains and expect this also from a successful candidate:

Inclusion: We practice inquiry and actively listen so that team members feel included, and ultimately more inclined to speak upShifting attitudes towards risk and failure: When teams hold mistakes against each other, people are less willing to take risks and innovate so we maintain patience while the team learns and grows while still maintaining high standards and not letting those standards slip.Willingness to help: When people don't feel appreciated, they are less willing to help and support the rest of the team, so we collaborate across the global team on various initiatives and encourage team members to collaborate and ask for help.Open dialogue: Candid conversations are better able to solve hard challenges. Collective intelligence triumphs over that of a few.

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WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
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Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.