Are you a Project Manager with Claims knowledge or experience? 

Based in London, Madrid, Paris or other considerable locations in Continental Europe, Hybrid working is expected and flexible working options can be discussed. 

This forward-thinking Project Manager role for our EMEA Claims Operations dept in Continental Europe (CE) will drive some of the largest transformational projects across the region. 

The role is tasked to detect, investigate and develop suitable claims solutions across all lines of business and therefore contribute to our target savings by serving as an operational subject matter expect (SME) for claims transactional tasks across all EMEA clusters/countries. 

You will collaborate with claims handlers and admin teams on details for local processes & with senior claims management (local & regional) on their strategy and vision for transformation. 

This role is crucial as it provides needed insight into the success and/or short comings of the program and the metrics provided will be used to make management decisions around the future state of the Target Operating Model (TOM) in EMEA.

KEY RESPONSIBILITIES: 

Maintaining accurate and up to date reporting around efficiency gains and task allocation agreements with local clusters/countries, and claim savings resulting from the transformational Change Management.Determine if further discovery investigations are needed and assist with the development of solution design plans for those claims Project Management of significant EMEA Claims Transformation Projects / digital Initiatives across EMEABuild sustainable Claims Process Solutions in cooperation with all senior leadersMaintain effective communication to senior management of all levels Building strong Business Cases for financially sound decision making and Act as the link between the Operations, Claims and IT on a regional EMEA leadership level Build local process maps for the optimization of internal processesResponsibility and accountability for achieving the TOM design change goals for EMEA ClaimsEngagement with third parties and other Chubb functions to ensure synergies of scale and lean operations are guaranteedDelivery of feasibility studies where needed alongside the Ops senior managementProfessional experience in project management Preferably with knowledge in the field of claims but not essential Experience of lean, 6-sigma is a clear advantage Fluent in English, other languages desired but not essential. Strong interpersonal skills & ability to deal with senior management on complex matters – where focusing on the main details for decision making is needed In-depth knowledge of the insurance industry & international insurance business Analytical thinking & excellent numerical understanding Accountability in own drive to implement ambitious goals in accordance with Ops manager Ability to independently develop strategies to achieve ambitious goals based on targets given Strong negotiation skills & communication skills in top management levels Experience in dealing with international matrix structures & corresponding decision-making processes is a must to be effective Willingness to travel (about 10% of the activity in the current scenario)

WE OFFER IN RETURN! Competitive salary, annual bonus & pension scheme, 25 days annual leave plus ability to purchase 5 additional days. Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Employee resource groups,1 day annual Charitable leave, Cycle to work scheme, Employee Assistance program. 

INTEGRITY. CLIENT FOCUS. RESPECT. EXCELLENCE. TEAMWORK Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive. 

Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances