Department
Press Journals Publishing Technology
About the Department
Job Summary
Responsibilities
Analyze journal office workflows and configure new Editorial Manager sites for Press journals.Train journal office staff to use Editorial Manager.Provide front-line tech support for journals using Editorial Manager, referring problems to Aries Systems when necessary.Research and write detailed bug reports for Aries to address problems experienced by Press users.Install and support Arbortext Editor software for in-house copy editors.Work with copy editors and Pubtech senior staff to modify existing customizations to Arbortext Editor or develop new ones.Maintains complex system and network administration functions. Works with moderate guidance to administer simple systems and assists in the administration of larger systems.Ensures integrity by implementing appropriate routine software and hardware solutions. Conducts routine hardware and software audits of workstations, backing up all information.Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Certifications:
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Preferred Qualifications
Education:
Bachelor's degree.Experience:
2 years of experience in publishing or tech support.Technical Knowledge or Skills
Microsoft Office (Word, Excel).Adobe Creative Suite (Photoshop, Acrobat).Any web-based peer-review system (Editorial Manager, ScholarOne, eJournalPress, Open Journal Systems, Scholastica).Running Unix shell scripts and Perl scripts.XML markup in general, JATS in particular.Arbortext Editor, Arbortext Command Language.Jira issue-tracking system.Preferred Competencies
Excellent written communication skills: be able to explain technical concepts clearly for a non-technical audience, and write emails worthy of a leading scholarly publisher.Approachable and helpful demeanor: be able to help colleagues who are frustrated with technology or who need help to meet a publishing deadline.Interest in technology: be motivated to explore new technologies; be able to find solutions for new, unexpected problems.Organization and self-motivation: be able to manage concurrent tasks and keep colleagues updated on your progress.Working Conditions
Press offices are on the University of Chicago’s Hyde Park campus.A hybrid in-office and from-home work schedule is permitted. Fully remote may be possible only for experienced staff.Application Documents
Resume (required)Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Pay Rate Type
FLSA Status
Pay Range
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
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