Company Description

At Grosvenor Casinos, we don’t just offer a place to work — we offer a place to belong.

Our casinos sit at the heart of communities across the UK. They’re more than venues — they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth — to become the UK's most loved casinos.

That’s where you come in.

Job Description

Are you ready to lead at the heart of the action? Grosvenor Casinos is seeking a dynamic Electronic Gaming Manager to drive performance, elevate customer experience, and lead a high-energy team across our slots and e-tables operation.

In this fast-paced, customer-first environment, you’ll be the go-to expert for all things electronic gaming - maximizing profitability, analysing machine performance, and creating unforgettable moments for our guests. You’ll inspire and develop a passionate team, ensure operational excellence, and play a key role in shaping the future of our venue.

What You’ll Do:

Lead and energise a team of gaming professionalsDrive growth in machine stake and margin efficiencyDeliver exceptional customer service and player protectionAnalyse performance data to optimise machine layout and product mixBe a key decision-maker in the absence of the General Manager

QualificationsA current PML licenseProven leadership in electronic gamingA passion for delivering top-tier customer experiencesA sharp eye for data and performance trendsA commitment to responsible gaming and team development

Additional Information

If you're looking for more than just a job — if you want to be part of a team that values passion, performance and care — we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.