Kforce is immediately adding a full-time Electro-Mechanical Field Technician in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Cincinnati, OH. Summary: This is a Field Service position with daily travel in the greater Cincinnati, OH regular part of the daily work week. Overnight stays may be required on short notice in KY or OH. Planned travel out of the area may be required several times a year. Responsibilities: * Handle customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures * Provide mechanical and electrical support on-site * Electro Mechanical troubleshooting, * Customer-facing communication, Internal communication * Deliver services to large enterprise, complex or corporate accounts * Use proactive monitoring procedures/tools to identify problem prevention opportunities * Extensive travel for training (8+ weeks in the 1st year), periodic travel for training for 1-3 weeks at a time in following years * Schedule and participate in on-site account support meetings both internal and external