The HELP Assistant is responsible for the daily facilitation of the Hospital Elder Life Program (HELP). Working in collaboration with the HELP Specialist, the HELP Assistant will oversee the day to day working of the HELP program.
The Hospital Elder Life Program (HELP) involves facilitating specially trained volunteers providing targeted interventions that address geriatric issues known to contribute to cognitive and functional decline during hospitalization. The goals of the program are to maintain patients physical and cognitive functioning throughout hospitalization and to provide supportive care for the elderly throughout the hospital.
Contribute to safe, quality care by
Orientates patients, families, hospital staff and professional staff to HELPDaily screening and enrollment of appropriate patients into programSupervises HELP volunteersResponsible for HELP related volunteer training and mentorshipDevelop patient-centered care plans and patient-appropriate activities for the HELP volunteers, updating patient care plans as needed based on patients’ needs and outcomesCollaborates with Volunteers Services Department and the HELP Specialist to recruit and train HELP volunteersCoordinates HELP volunteer schedules assuring optimal coverage to support program needsCollaborates with HELP Specialist to ensure cross site coverage
What must you have?
Post secondary degree or diploma in geriatric related field preferredEducation in Volunteer Management preferred
What else do you bring?
Experience in adult education/training preferredExcellent communication (written and verbal) and interpersonal skillsDemonstrated ability to work as part of an interdisciplinary teamAbility to work independently: initiating, prioritizing and managing multiple tasksProven attendance record.Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.Ability to perform the essential duties of the job.Effectively uses empathy in interactions with others.Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
Preferably, your profile also includes:
Previous experience working with Microsoft OfficeExperience with EPICExperience working with the elderly in a healthcare setting an asset
*May be required to work at any site of Mackenzie Health.
---Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.
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