ELC Coordinator;员工服务协调员
PepsiCo
Overview Manage ELC services and execution of SLA regarding management of employee lifecycle. Support all employee services activities, related to onboarding, offboarding of associates, etc. Learn local & global systems and use them proficiently in work as local & global standardization required, including but not limited to EC/ Platinum/ Service Now/ Best Sign/ Gaia/ Power apps, etc. Responsibilities Complete the below Employee Lifecycle Process as per SLA requirement in terms of timeliness (no later than effective date or date required) and absolute accuracy. Pre-Onboarding & Onboarding Collate and review collected employee information to trigger automated creation of GPID. Assign onboarding tasks to departments and send employee updates. Prepare labor contracts and other documentations. Arrange orientation schedule, agenda and conduct remote orientation. Offboarding Confirm unused leave encashment, retrieval checklist etc. Deactivate social insurance accounts. Conduct Exit Interview (Telephonic) – Template driven. Perform final calculation (leave encashment etc). Generate separation letter and handover to employee. Coordinate for Archiving People Move Raise position creation request. Prepare communication letter and send to employee for sign-off. Send employee updates. HR Inquiry Offer HR inquiry service in time as SLA required, like Certification, Report, etc. Notification Manage notification in time as SLA required. Contract renew notification/ Retirement notification/ probation review notification/ healthy card renew notification/ return notification/ relocation notification, etc. P Filing Maintain e-copies of employee personnel files using online solution as required, sort hard copies where necessary. Perform filing and ensure compliance with audit requirements. HR System Learn local & global systems and use them proficiently in work as local & global standardization required, including but not limited to EC/ Platinum/ Service Now/ Best Sign/ Gaia/ Power apps, etc. Hotline Equipped with PepsiCo HR related knowledge, and answer hotline calls as required by schedule. Others Other work assigned by lead. Qualifications Bachelor’s degree in HR, Business, or related field 2+ years of experience as HR Administration or HRIS Strong ability to develop positive relationships with partners Strong analytical and critical thinking skills. Excellent communication skills Strong data management background who understands data, how to ingest data, proper data use/consumption, and data quality Experience working in a matrix organization with diverse priorities
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