At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description:

The EFCC CDDO Quality Control Analyst learns and applies all procedures in effect for their assigned process, and tests individual reviews to ensure all requirements have been met. High level responsibilities include a focus on ensuring department policies, procedures and job aids are followed, validating audit readiness, and identifying trends and patterns for potential process enhancements and employee growth and development opportunities.  Partners with other Risk/Compliance/Audit (RCA) professionals and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. Participates in projects and/or activities that ensure compliance with applicable federal, state and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Identifies, responds and/or escalates risks as appropriate.

Basic Qualifications

Experience: A minimum of three to five years of applicable experience in financial services, preferably within a Financial Crimes-related area (Fraud, AML, KYC, CTR, etc.)

Critical thinking: Ability to understand and diagnose complex risk issues. Must be able to articulate findings into concise summaries and narratives for escalation to Senior Management

Interpersonal Skills: Ability to effectively engage with team members, other employees, and management at all levels. Must be able to clearly articulate issues, risks, and action plans. Ability to work comfortably as a team member and facilitator. 

Detail oriented: Disciplined approach to review and documentation of client reviews; attention to detail, structured approach to review and analysis of client information

Self-directed: Ability to prioritize work activity to maximize performance against agreed targets and service levels

Excellence: Quality of work product sufficient to pass audit and regulatory scrutiny

Risk Sensitive: Ability to self-identify and evaluate potential risks in any given situation and escalate accordingly. Familiar with typologies defined under the FFIEC Exam manual identifying high risk customer types and industries such as PEPs, MSBs, Third Party Payment Processors, Casinos, NGOs, etc.

Preferred Skills/Experience

Experience in a prior Quality Control or Quality Assurance role

Intermediate knowledge of applicable AML/BSA laws and regulations

Intermediate understanding of U.S. Bank operations, products/services, systems, and associated risks/controls

Experience working with U.S. Bank systems, including Hogan/Fusion, Actimize, and the KYC systems of record

Applicable professional certifications (CAMS)

Location

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.