At UP Health System - Portage, providing an excellent patient experience is at the heart of everything we do. This includes not only providing the highest quality patient care, but offering exemplary customer service by creating an environment that puts our patients at ease. We accomplish this by embodying a patient-centric culture while supporting positivity and the growth of our employees both professionally and personally. As a Care Technician in our Emergency Department, you will be responsible for performing needed clerical tasks to include: answering phone calls, copying/filing/faxing documents, and ordering/stocking supplies. You will also provide direct patient care and perform technical tasks following approved protocols as delegated and supervised by Registered Nurse or designee.Additional job responsibilities would include: assisting with patient admissions, transfers and discharges, along with monitoring records and communicating patient condition as appropriate to care team, physician, patient and family. Required Skills • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. • Demonstrates proficiency in verbal and written communication skills • Excellent interpersonal skills and the ability to interact effectively and professionally with individuals at all levels; both internal and external Position Requirements: High school diploma or equivalent required 1 year of healthcare clinical experience required Current State of Michigan Certified Nursing Assistant licensure preferred Or Graduate of Nursing School and Current Michigan LPN license preferred Or Current Michigan EMT-Basic preferred Experience as a CNA, LPN or EMT-B preferred Basic Life Support (BLS) required (available upon hire) Annual influenza vaccination or declination required Position Details: .8 FTE (32 hours per week) Day/evening shifts Weekends/holidays rotate **Job:** **Nursing/Medical Assistant* **Organization:** ** **Title:** *ED Care Technician* **Location:** *Michigan-Hancock* **Requisition ID:** *7459-4560*