ECM Senior Operation Consultant

Job Description

The External Contract Manufacturer Senior Operation Consultant (ECM) role is responsible for driving end-to-end supply chain excellence in alignment with global and regional enterprise initiatives. In this important role, you’ll ensure external and internal suppliers meet expectations in compliance (social, regulatory and quality), customer service, production conformance, total delivered cost savings, while delivering innovation commitments. You’ll establish a strategic relationship with the ECMs (mainly KCM), managing end to end value stream of the entire product portfolio with each manufacturing site. This role takes full ownership of portfolio and projects which includes developing multiple projects and qualification, manage tactical operation and inject volume support demanded by the business.

Customers and collaborative partners

Externally, this role will primarily interact with external contract manufacturing partners, with primary focus to manage the KCM business strategy and collaboration; including senior leaders of the contract manufacturers, with support from internal cross-functional teams. Internally, this role will interact with different levels of stakeholders in value stream, PMO, quality, regulatory, logistics, R&E, planning, marketing and procurement, leading NA business needs.

Scope

Family Care and Professional Business

Suppliers: 1-12 strategic, core and transactional external contract manufacturers (ECM)

Annual Landed Cost: supports spend up to $150MM

SKU’s: up to 100

Accountabilities

Ensure supply and deliver top tier customer service: proactively assess risks, capacity, capabilities and alternate options within the ECM network to ensure supply and deliver top tier customer service with Supplier On Time In Full (sOTIF) of >95%

Capable and robust ECM network: proactively identify, develop and assess manufacturing designs, capacity and capability within the supply network or alternate supply sources, to deliver the business needs

Supply activation- must be able to own, lead and project manage different initiatives and priorities with strong sense of urgency and agility. Must be the operation liaison representing the ECMs, while managing multiple projects and qualification

Relationship Management- build strong relationships with leaders and operating teams of ECMs, internal regional ECM leaders and cross functional business partners

Ensure compliance: collaborate with respective functions to achieve objectives in regulatory, social, quality, supply agreements, procurement and financial compliance

Improve product costs: achieve 3-5% cost improvement annually across the end-to-end supply chain

Improve & control working & physical capital: optimize working capital through supplier reliability initiatives to achieve optimal days inventory and deliver over 95% OTIF

In this role you will:

Be the point of contact, subject matter expert, to own the relationship with the assigned external contract manufacturers; delivering operational capacity and capability to the business needs.

Own, lead and project manage different initiatives and priorities with strong sense of urgency and agility. Ownership of product and quality issues, including risk mitigation plans and deliver effective stakeholder management.

Regular cadences and visits to strategic and core external contractors for standardized operational assessments, alignment with senior supplier leadership, issue and risk management and resolutions and business review meetings. Utilize visual controls and balanced scorecards through the Value Stream process with strategic and core external contractors to drive control, standardization and identify improvement opportunities

Heavy collaboration with Supply Planning to optimize production sequencing and order quantities to deliver customer requirements and working capital optimization

Lead and negotiate supply agreements, centered in the KC / KCM intercompany business relationship

Cross-functional collaboration with R&E, Regulatory, Quality, Planning and Procurement to achieve operational qualifications, on-time start of production, inventory pre-build, and on-time start of ship for innovation and renovation projects. Work in a matrix organization, able to influence, steer and collaborate with cross functional teams and ability to problem solve with pragmatic solutions

Collaborate with the Social Responsibility and Regulatory teams to develop and execute annual supplier audit plans and drive timely & effective corrective actions with contractors

Collaborate with R&E to identify Design for Value and Design for Reliability opportunities within products, packages, and processes

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

Bachelor’s degree in engineering, operations management, supply chain management or related discipline

5+ years’ experience within supply chain operational functions (i.e., manufacturing, logistics, engineering, planning, or procurement/sourcing)

Broad knowledge of tissue manufacturing operations and quality management systems

Direct supply chain and procurement experiences in tissue converting and/or paper manufacturing industry

Lean 6-sigma working knowledge

Capable of traveling globally and regionally up to 40%

Excellent project management skills

Effective and influential communication (verbal and written)

Strong presentation and influencing skills to different levels of stakeholders

Preferred:

Fluent Spanish communication (verbal and written)

Manufacturing and/or engineering experience

ECM management experience 

Contract negotiation experience

Demand and supply planning experience

Network strategy design and transformation

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.

#LI-Hybrid

Salary Range: 105,740 – 130,620 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary LocationRoswell Building 300

Additional LocationsNeenah - West R&E Office

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time