Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

ECM Project Coordinator

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

ECM Project Coordinator

What does a successful Project Coordinator do at Fiserv?

The purpose of the Project Coordinator job is to ensure predictable, consistent, and successful project delivery. The Project Coordinator will plan, coordinate, and monitor projects. The Project Coordinator will partner with key business stakeholders to ensure a successful start-up and completion of a project. Projects typically impact multiple business units and functional areas. The Project Coordinator is expected to work under minimal supervision.Ensure predictable, consistent, and successful project delivery.Exhibit proactive behavior by engaging in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Change Control, etc.)Define project governance, outlining roles, responsibilities, decision rights and clearly defined escalation paths.Ensure success criteria defined upfront to promote alignment and actively manage project outcomes.Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes, and informed about what is occurring throughout project.Proactively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.Knowledgeable about how the organizations work; knows how to get things done through formal channels and the informal network. Understands the culture of organizations.Manage third party relationships involved in the overall implementation project to include scheduling activities, maintaining budget control, and ensuring deliverables are properly defined and completed on schedule.Communicate all changes to schedule and scope on a timely basis.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:

Education – bachelor’s degree in business or equivalent work experienceKnowledge of and demonstrated experience in project management processes and methodologies, as well as project lifecycles.Experience working in a client facing role.Experience in banking, financial services, and/or software industries desiredExperience in driving small – medium size project within an organization.Proficient with Project Management tools

Additional Skills/Knowledge:

Stakeholder partnership

Ability to establish and maintain relationships with project team members.Ability to influence project team, internal, and/or external stakeholders.Ability to understand project stakeholder needs, interests, and influence for project success.

Judgment

Ability to practically apply project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery.Ability to analyze the situation and leverage teams to define an executable plan to meet project goals.

Team Leadership

Ability to ensure team alignment on project goals, objectives, and business outcomes.Ability to lead with support from project sponsor, when needed.

Accountability & Commitment:

Ability to meet project deadlines.Ability to identify project obstacles, proactively mitigate risks and escalate and resolve issues effectively.

Learning Agility:

Ability to quickly grasp new concepts and translate to others.Ability to respond effectively to new information, situations, and individuals.

Business Acumen:

Ability to gather and analyze information needed to improve satisfaction levels of clients.Ability to understand how project connects to broader company goals.

Problem Solving:

Ability to effectively identify and communicate project problems to stakeholders.Ability to proactively develop solutions to project challenges.Ability to drive project problems to closure.

Process adherence:

Ability to engage in project initiating activities such as identifying stakeholders, identifying project management approach, defining roles and responsibilities, etc.Ability to practically apply project methodologies and practices to execute project, manage changes, and identify risks.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.