As a member of the Customer Success Services organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

The CSS organization consists of a diverse, highly skilled, and specialized team of engineers. These Our Engineers/SME's bring deep technical expertise in the entire Oracle Product and technology set. They work with thousands of Oracle customers and this wealth of experience across all aspects of building, deploying and maintaining a customer's technical landscape is the most valuable set of commodities to our customers.

Career Level - IC4